Hotel Concierge

Overview The Chef Concierge is the orchestrator of seamless arrival, departure, and guest engagement experiences — leading a dynamic team of Concierges, Doormen, Porters, and Chauffeurs in delivering world-class, emotionally resonant service. Rooted in tradition yet attuned to the modern traveler, the Chef Concierge ensures each guest feels deeply...

**Responsibilities**: - Supervise and provide direction for overall, day to day operations and administration of the Concierge section - Ensure that all arriving and departing guests are promptly attended efficiently - Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints /...

**Scope of Position** - Oversees the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. To plan, organize, and motivate all colleagues to excel in delivering Legendary Quality Experience to all guests. **Duties &...

Job Responsibilities: - Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction. - Manage room control, monitor availability and efficient release of rooms for arrival guests. - Read through guests’ arrival report and see to all guest’s requests and needs according to MOHG established services by...

**Scope of Position** - Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information. **Duties and Supporting Responsibilities** - Ensure that GSAs/GSEs/HSEs attend to guest’s...

**Responsibilities**: - Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly - Provide Concierge - related trainings to Concierge/Baggage & Front Office Team - Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager - Ensure that colleagues are well - groomed and arrives for...

**JOB SUMMARY** Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Bell Captain is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. **JOB DUTIES AND RESPONSIBILITIES** - Supervise and...

Singapore, SGP_ - _Full Time_ **Position Overview** **The Role** **A. Manage Clubhouse Operations** - Setting up and ensuring coverage at Concierge Desk from 8am 8pm daily - Keeping up to date on guests' movement through the Interaction Log - Ensuring that Clubhouse is in immaculate condition, reporting on defects or cleanliness issues whenever...

Assistant Concierge Manager Mandarin Oriental, Singapore is looking for an Assistant Concierge Manager to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin...

**Responsibilities**: - Attend to guest’s request for travel and transport arrangements, air ticketing/sightseeing tours, lost luggage inquiries and other reasonable Concierge duties and services - Do outside errands / taking of guests to destinations (eg clinic /shops etc) - Well informed on all activities within hotel - Handle mail & postal enquiries -...