User Growth

6 days ago

Singapore TikTok Full time

Commerce ops Location: Singapore Employment Type: Regular About the role In this role, you will take ownership of designing and executing user growth and subsidy strategies for the Singapore market, helping to drive platform growth and improve merchant and user engagement. Responsibilities Develop and execute user growth, coupon, and subsidy strategies for the Singapore cross‑border business, with a focus on centralized and scalable initiatives. Design and optimize merchant activation ("cold start") policies and operational mechanisms to improve merchant retention and performance. Partner closely with cross‑functional teams, including Supply, Product, Data Science, Algorithm, and Marketing to ensure effective strategy implementation and measurable business impact. Use data‑driven insights and market research to support sustainable ecosystem growth, drive GMV performance, and enhance overall ROI. Minimum Qualifications Bachelor’s degree or above, with 1–3 years of experience in user growth, eCommerce strategy, product operations, or data analytics. Hands‑on experience in coupon, subsidy, or user / seller / affiliate incentive strategy is highly preferred. Strong analytical and problem‑solving skills. Solid understanding of user purchase behaviour and merchant cost structures. Preferred Qualifications Experience working with eCommerce platforms. Proficient in SQL and Excel. Familiarity with analytical tools such as R, Python, or SAS is an advantage. About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy. We strive to do great things with great people, lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. When we create and grow together, the possibilities are limitless. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We celebrate diverse voices and aim to create an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #J-18808-Ljbffr

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