Claims Associate Advisor

2 days ago


Singapore beBeeClaim Full time

Claims Associate Role Overview

Our organization is seeking a skilled Claims Associate to join our team. This role involves verifying and processing financial claims in accordance with established policies, guidelines, and agreements.

Responsibilities:

  • Verify and process financial claims efficiently and accurately.
  • Communicate effectively with claimants to clarify details and resolve queries.
  • Evaluate complex cases and escalate them for review and discussion with relevant stakeholders.
  • Deliver exceptional customer service by handling requests within established service standards.
  • Provide administrative support as needed.
  • Perform additional tasks assigned by management.

Requirements:

  • A diploma holder with at least 3-5 years of experience in claims or grants.
  • Excellent interpersonal and communication skills (oral and written).
  • A strong code of work ethics and confidentiality must be upheld.
  • Detailed and meticulous in approach.
  • Committed to meeting deadlines and delivering results.
  • Proficient in using Microsoft Office, particularly MS Excel.

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