Quality Supervisor, Customer Complaint
5 days ago
Role Summary CX Supervisor manages the customer complaint process, ensuring timely acknowledgment, resolution, and accountability. Acts as the main point of contact between customers, sales, and internal teams to maintain satisfaction and clear communication. Key Responsibilities Coordinate CX program and complaint management Take ownership of issues from receipt to resolution Record, validate, and track issues in Quality Quest Contact customers promptly and set resolution expectations Collaborate with internal teams to develop and execute resolution plans Monitor performance at CX milestones and ensure effective corrective actions Confirm customer satisfaction and close cases accurately Support long-term corrective actions and documentation Requirements Degree in relevant field Strong process management, issue resolution, and accountability skills Excellent communication and interpersonal skills Attention to detail for validating and managing quality records Preferred Qualifications Background in Mechanical/Industrial Engineering Knowledge of manufacturing processes and standards (ASME, ISO 9001, ASTM, API)Experience in team management and structured problem-solving (8D, A3, DMAIC, Fishbone, 5 Whys)#J-18808-Ljbffr
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Quality Supervisor, Customer Complaint
2 weeks ago
Singapore Flowserve Corporation Full time $60,000 - $180,000 per yearRole Summary:We are seeking a highly motivated Customer Experience (CX) Supervisor to serve as the primary point of contact for customers and ensure a seamless complaint management process. This role is responsible for initiating timely responses, streamlining issue resolution, and driving accountability across all CX milestones. The CX Supervisor will work...
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Quality Supervisor, Customer Complaint
2 weeks ago
Singapore Flowserve Full time $60,000 - $120,000 per yearRole Summary:We are seeking a highly motivated Customer Experience (CX) Supervisor to serve as the primary point of contact for customers and ensure a seamless complaint management process. This role is responsible for initiating timely responses, streamlining issue resolution, and driving accountability across all CX milestones. The CX Supervisor will work...
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Customer Quality Engineer
1 week ago
Singapore Systems on Silicon Manufacturing Co. Pte. Ltd. Full timePosting Date: 28 Jul 2025 | Closing Date: 26 Oct 2025SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a joint venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environments, 100% equipment automation, and proven wafer-manufacturing processes. At...
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Complaints Team Lead
1 week ago
Singapore Wise Full timeWise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you...
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Complaints Lead
6 days ago
Singapore Coinbase Full timeOverview Ready to be pushed beyond what you think you’re capable of?At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a...
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Complaints Officer
1 week ago
Singapore WISE ASIA-PACIFIC PTE. LTD. Full time $60,000 - $120,000 per yearWise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will...
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Regional Customer Quality Manager
1 week ago
Singapore Hitachi Vantara Corporation Full timeDescription The opportunity: Through our innovative and diverse Transformers team and pioneering technology, we transform energy to add social, environmental and economic value – enabling a sustainable energy future for today\'s generations and those to come. Hitachi Energy offers a complete range of power transformers, traction transformers, insulation...
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Customer Service Supervisor
4 days ago
Singapore ZOLL MEDICAL SINGAPORE PTE. LTD. Full timeWork location: Singapore, Tai Seng Overview We are seeking an experienced and driven Customer Service Supervisor to lead our customer service team in delivering outstanding support to healthcare professionals, distributors, and end-users of our medical devices. The ideal candidate will have a strong understanding of regulatory and quality frameworks (e.g.,...
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Customer Service Supervisor
4 days ago
Singapore ZOLL MEDICAL SINGAPORE PTE. LTD. Full timeWork location : Singapore, Tai Seng Overview: We are seeking an experienced and driven Customer Service Supervisor to lead our customer service team in delivering outstanding support to healthcare professionals, distributors, and end-users of our medical devices. The ideal candidate will have a strong understanding of regulatory and quality frameworks (e.g.,...
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Regional Customer Quality Manager
1 week ago
Singapore Hitachi Energy Full time1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. The Opportunity Through our innovative and diverse Transformers team and pioneering technology, we transform energy to add social, environmental and economic value – enabling a sustainable energy future for today's generations and those to come....