Customer Quality Engineer
4 days ago
Posting Date: 28 Jul 2025 | Closing Date: 26 Oct 2025SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a joint venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environments, 100% equipment automation, and proven wafer-manufacturing processes. At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team. We’re searching for an Engineer/Senior Engineer to be part of our Quality & Reliability Department team. You will be responsible for managing customer complaints through root cause analysis and corrective actions. Your role will include creating 8D reports, engaging in continuous improvement initiatives, and ensuring effective monitoring of CA/PA to maintain quality standards. What you will be working on: First response for the customer complaint. Responsible for coordinating with the team for root cause analysis and corrective/preventive actions for customer complaints. Maintain customer complaint database and monitor effectiveness. Summarize complaints for weekly and monthly reporting. Conduct regular complaint trend analysis for operational reviews, management reviews, and customer meetings. Represent and present the complaint process during customer audits. Properly handle customers' needs by providing accurate and timely information on inquiries related to complaint handling. Establish and maintain positive working relationships with all internal and external interfaces. More about you: Bachelor’s or Master’s degree in Electrical Engineering, Materials Science, Physics, or a related field. Minimum 1 year of relevant customer complaint management experience in a semiconductor manufacturing environment. Strong understanding of device physics and advanced semiconductor processes would be an added advantage. Knowledge of quality systems such as 8D, LSS, FMEA, and SPC. Good problem-solving skills, interpersonal, and communication skills. SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status, family responsibilities, disability, or any other attributes protected by relevant laws. Specialization: Quality - Reliability & Assurance Type of Employment: Permanent Minimum Experience: Fresher Work Location: Singapore If you encounter difficulties, please click here for technical assistance. Copyright 2024. All Rights Reserved. Systems on Silicon Manufacturing Co. Pte. Ltd. #J-18808-Ljbffr
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Customer Quality Engineer
4 weeks ago
Singapore Ultra Clean Technology Full timeJoin UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
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Customer Quality Engineer
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Customer Quality Engineer
4 days ago
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Customer Quality Engineer
2 days ago
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Customer Quality Engineer
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Customer Quality Engineer
4 weeks ago
Singapore VDL ETG Singapore Full timeOverview To provide a 1st point contact to Customer on quality related issues. Responsible for ensuring the assembly products meet Customer quality standards. Work in a team environment to drive root cause analysis, develop and implement best practices that emphasise defect prevention, reduction in variation, provide continuous improvements in meeting...
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Customer Quality Engineer
4 weeks ago
Singapore SYSTEMS ON SILICON MANUFACTURING COMPANY PTE LTD Full timeSSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes. We're looking for innovative, passionate, and talented people...
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Customer Quality Engineer
4 weeks ago
Singapore Systems on Silicon Manufacturing Co. Pte. Ltd. Full timePosting Date: 28 Jul 2025 | Closing Date: 26 Oct 2025 SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a joint venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environments, 100% equipment automation, and proven wafer-manufacturing processes. At...
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Customer Quality Engineer
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Director, Customer Quality Engineering
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