Associate Engineer

Join to apply for the
Associate Engineer (NOC), Data Centre
role at
Nxera
Join to apply for the
Associate Engineer (NOC), Data Centre
role at
Nxera
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Passionate about making a real impact? Join our team at Nxera to unfold the new era Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams
Make an Impact by
DC Operations Management
Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact and SLA
Assist in BCP exercise and be the 1st level incident responder.
Hands on operations on critical chilled water systems and electrical controls in a DC environment and provision of potential risk exposure analysis report
DC Facilities Management
Perform Event Monitoring for all Data Centre Critical Facilities infrastructure to ensure Data Centre is in normal function both upstream and downstream (eg. CDU, UPS, power, temperature control, humidity, water detection sensor, etc.).
Ensure all DC supporting infrastructure (i.e. Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System. etc) are functioning well.
Update and maintain all DC related documentation, including reports generation where required
Coordinate with various stakeholders to fix the technical issues to provide timely support to customers.
Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
Coordinate maintenance and shutdowns (eg. working with vendors for DC electrical and mechanical systems)
Preparations of daily site reporting and generate monthly Facilities Management report on DC health status
Well versed in chilled / condenser water system dynamics and operations ideally involving direct liquid cooling
Identify potential risk exposure on DC related chilled /condenser water system
Incident / Change / Customer Management And Other Requirements
Manage Incidents and Closure, including Root Cause Analysis on incidents
Raise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenance
Liaise with internal and external customers and ensure that customers' contractual service level agreements are met
Perform other duties such as access clearance, and participate in projects as required
Skills For Success
Diploma / Degree Holders in Electrical & Electronics, Mechanical & Mechatronics Engineering with relevant 6-7 year working experience managing 24x7 DC Operations mainly in a chilled/condenser water supplied equipment's environment
2-3 years hands-on experience in chilled/ condenser water system
General technical and functional knowledge of data centre infrastructure to include electricaland mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment.
Good communication and people management skills.
Possess Basic Certificate in CDCP, DCPRO if any
Able to multi-task and work under pressure
Well organized and able to reschedule priorities as circumstances change
Good communication skills (both verbal & written)
Analytical with good problem solving skills
Positive attitude and Proactive
Work Location: Tuas
Rewards that Go Beyond
Flexible work arrangements
Full suite of health and wellness benefits
Ongoing training and development programs
Internal mobility opportunities
Your Career Growth Starts Here. Apply Now
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology
Industries Technology, Information and Internet
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