Retail Supervisor

4 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lotte Duty Free Singapore provided pay range

This range is provided by Lotte Duty Free Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

SGD36,000.00/yr - SGD42,000.00/yr

• Retail supervisors develop operations plans for their teams and make sure those plans are executed
• Lead, manage and motivate a team of Retail Associates
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
• Coach and train Retail Associates on GLOB+ system usage
• Conduct daily briefings to team members before the start of shift duty
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level
• Able to multitask, while also keeping the customer happy and satisfied
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer's expectations
• Good leadership skills to effectively oversee and manage the team
• Supervisors may work a variety of hours that may include nights, weekends, and holidays
• Retail supervisors may also be required to attend meetings and conferences
• Any other ad-hoc assignment or project assigned by your superior
  

• Retail supervisors develop operations plans for their teams and make sure those plans are executed
• Lead, manage and motivate a team of Retail Associates
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
• Coach and train Retail Associates on GLOB+ system usage
• Conduct daily briefings to team members before the start of shift duty
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level
• Able to multitask, while also keeping the customer happy and satisfied
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer's expectations
• Good leadership skills to effectively oversee and manage the team
• Supervisors may work a variety of hours that may include nights, weekends, and holidays
• Retail supervisors may also be required to attend meetings and conferences
• Any other ad-hoc assignment or project assigned by your superior
  

• Professional and pleasant personality
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to stand for extended periods of time
• Able to work rotating shifts duties in Changi Airport environment
• Able to work on weekends and public holidays

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lotte Duty Free Singapore by 2x

Get notified about new Retail Supervisor jobs in Singapore, Singapore .

NIKE Stores by GMG | Retail Department Manager

Retail Relationship Manager - Singapore SBS Business Development

Retail (Assistant) Store Manager (based in Singapore)

Johor Baharu, Johore, Malaysia 1 month ago

Retail (Assistant) Store Manager (based in Singapore)

Johor Baharu, Johore, Malaysia 1 month ago

Retail Assistant Store Manager (DORS at Design Orchard)

Senior Manager, Retail Operations (Hong Kong/Singapore)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.