COBOL Mainframe

7 days ago


Singapore D L Resources Pte Ltd Full time

About the client (Banking Sector)Work Location: 100% WFO In Singapore Work Hours: 9AM - 6:30PM (Mon - Fri)Production Support (COBOL Mainframe) for CARDLINK (Credit and Debit Card System)Responsibilities Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages. Perform in-depth analysis of production problems, identify root causes and recommend solutions to resolve application malfunctions and prevent recurrence. Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels. Help in identifying, coordinating and implementing initiatives/projects that promotes efficiency and optimization of daily processes. Proactively identify opportunities to improve system efficiency and/or availability. The role is part of an on-call support team (on-rotation basis) that ensures production stability. Requirements Education: Bachelor’s degree in computer science or related field. At least 15 years of Mainframe experience. At least 10 years of solid CARDLINK (Credit and Debit Card System) hands-on experience. Essential: Manage support requests, incidents, issues, and tickets to deliver quality service for end-users. Provide procedural and technical support to various teams. Collaborate with internal and external stakeholders. Exhibit dedication and professionalism in all responsibilities. Demonstrate attention to detail. Communicate effectively across various channels. Manage multiple tasks efficiently. Work independently and as part of a team. Proactively identify and address potential issues to avoid outages. Prior application or production support experience is a plus. Key Domain/ Technical Skills: Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve. Expert knowledge and use of Mainframe tools such as Endevor, File-Aid, Control-M. About us: D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs. Interested candidates may reach out directly to our recruiters (Edwin: +65 8 8 3 3 0 1 9 2 | EA License No: 24C2333 | EA Personnel No: R )#J-18808-Ljbffr



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