Trade Finance Operations

4 days ago

Singapore ING Full time

Trade Finance Operations – L/C Document Checker

The incumbent is expected to possess good knowledge of trade finance products, trade workflows, and processes, particularly handling cross-border transactions.

This role is within the Trade Services Department (TSD) in Singapore, focusing on supporting TCF (Trade Commodity Finance) in their L/C Document checking function.

Key Responsibilities:

  • Perform 1st and 2nd checks (if applicable) of both Import and Export L/C documents
  • Communicate & liaise with customers & ING back office on the check status of L/C documents
  • Provide professional advice to customers & internal teams on discrepancies noted in documents; ensure compliance with the terms and conditions of the L/C; mitigate non-compliance documents presentation after shipment
  • Coordinate and work efficiently within the team
  • Ensure daily tasks are executed as per SLA and global work instructions; escalate deviations or unexpected risk events to Team Head/HOD
  • Adhere to ING’s procedures, policies, and guidelines at all times
  • Propose improvements for the team and other verticals
  • Assist in projects to improve work processes & migrations

Other responsibilities include:

  • Providing quality checking and timely service delivery to TCF customers
  • Cultivating team spirit and building confidence in new team members handling document checks
  • Continuously exceeding customer expectations: the WOW effect

Qualifications and Skills:

  • Acceptable tertiary education
  • CDCS certified L/C Documents checker
  • At least 3–5 years’ experience in handling Import and Export L/C Documents checking
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Access, Visio)
  • Knowledge of Swift Alliance and main accounting systems
  • Knowledge of ICC publications – UCP600, ISBP 821, ISP98, URR725, URC522
  • Knowledge of local regulatory compliance and anti-money laundering policies
  • Effective communication skills for working with teams and branch offices
  • Preferably with exposure to TCF business

Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

Banking

This job is active and accepting applications.

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