Client Relationship Manager
6 days ago
Client Relationship Manager page is loaded
Client Relationship Manager
Apply remote type Hybrid locations Singapore - Marina View time type Full time posted on Posted 4 Days Ago job requisition id R_293075
Company:
Description:
Welcome to Brighter
Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing.
At Mercer, we walk the talk:
Voted #1 HR Consulting Company globally
Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management
Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
Great Package and Recognition Programs
Energetic & flexible environment surrounded by supportive colleagues
We take care of our people and pride ourselves on our diverse and inclusive workforce with our “people first” culture. We ensure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities, and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.
Our passion is making a difference in people’s lives. For us, it’s not just a business — it’s a mission. Our more than 20,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally.
Mercer Marsh Benefits
is seeking candidates for the following position based in the Singapore office:
Client Relationship Manager, Employee Benefits
We will count on you to:
Plan and execute overall client strategy to ensure client retention and revenue growth of your assigned clients portfolio.
Understand your clients’ guiding principles, business profile, risk exposures, requirements, expectations and provide appropriate advice / recommendations on their insurance program and flexible benefits program.
Present benchmarking data, claims analysis and provide relevant market trends / insights to clients as part of the renewal process.
Adhere to peer review process to ensure high standard and accuracy of deliverables to clients.
Manage the renewal process with clients seamlessly, ensuring compliance with regulations and internal procedures, and the necessary documents are collected and placed with insurers.
Check policy contracts, endorsements, invoices to ensure accuracy.
Ensure prompt internal financial reporting and payment collection of insurance premium and/or fees from clients.
Update global benefits systems to provide accurate information for clients in a timely manner.
Maintain collaborative relationships with colleagues from global, regional and local support teams working through tasks/requests/issues and ultimately providing value-add deliverables to clients.
Identify opportunities to up and cross-sell inter-department services that fulfill and/or add value to clients.
Undertake any ad hoc duties/tasks that may be assigned.
What you need to have:
Prior working experience in Employee Benefits segment within the broking/insurance industry.
Strong domain knowledge and client management experience in health and benefits consulting.
Strong oral and written communication skills and presentation skills.
Analytical, critical thinking, good interpersonal and problem-solving skills.
MAS qualification is required for this role.
What makes you stand out:
Proficient with MS Office (Outlook, Word, PowerPoint, and Excel).
General knowledge of Compensation & Benefit practices (employee benefit underwriting, health care management, flexible benefits, and alternative funding).
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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