Information Technology

Information Technology & Telecommunications Assistant

Join to apply for the Information Technology & Telecommunications Assistant role at Mandarin Oriental

Information Technology & Telecommunications Assistant

1 day ago Be among the first 25 applicants

Join to apply for the Information Technology & Telecommunications Assistant role at Mandarin Oriental

Get AI-powered advice on this job and more exclusive features.

Mandarin Oriental, Singapore is looking for an Information Technology & Telecommunications Assistant to join our Information Technology & Telecommunications team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.
About The Job
Based at Mandarin Oriental, Singapore within the IT&T Department in Singapore, the IT&T Assistant is responsible for on-going maintenance for hotel applications, desktop application, computers, mobile devices, network equipment, servers, IPTV and PABX and support for internal staffs / hotel guests.
As an IT&T Assistant, you will be responsible for the following duties:
Duties And Supporting Responsibilities

• Provide technical support to internal staffs and hotel guests.
• Provide technical services and support for any function or event held in the hotel.
• Provide technical support on end-user desktop application such as Microsoft Office, PMS, POS and back of the house application.
• On stand-by in the event of system breakdown and special events.
• Perform hardware & software asset management.
• Perform routine IT & Telecommunications tasks.
• Provide technical support on IT&T infrastructure including servers, data network and IP technology including VOD, Telephony system, guest Internet access and admin network.
• Coordinate with vendor and supplier on system maintenance, support and implementation.
• Follow the guidelines given in any standards and other documentation produced by the region or the group.
• React to reported information security incidents.
  

• Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field
• Possess excellent communication skills with a friendly and helpful demeanor
• Willing to work shifts, weekends and public holidays
  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  

• Exciting career opportunities
• Birthday gift voucher and leave
• Complimentary night stays in other Mandarin Oriental Hotels

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitality

Referrals increase your chances of interviewing at Mandarin Oriental by 2x

Get notified about new Telecommunications Assistant jobs in Singapore .

Virtual Assistant - Singapore / Philippines - Full-Time

Administrative Assistant, Reporting (Food & Beverage)

Executive Assistant, TV Distribution, Asia Pacific

Executive, Administration & Events Coordinator, Mandai Nature

Team Assistant, Store Planning & Construction

Assistant Manager / Manager (Telecommunications)

Administrative Executive (Groups, Meetings & Events - Hilton Singapore Orchard)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.