Senior Account Development Manager

3 days ago

Singapore Nium Fintech Limited Full time

Nium, the Leader in Real-Time Global Payments
At Nium, we operate at the intersection of an increasingly interconnected world, where the traditional finance industry has been disrupted, and on-demand is in demand. Our payments infrastructure is leading a transformation in payments, enabling anyone, anywhere to make and receive payments instantly, regardless of the location or currency. We currently support:
Regulatory Licenses and Authorizations in 40+ Countries, enabling seamless onboarding, rapid integration, and compliance
190+ Pay Out Markets – 100+ in real time
35+ Pay In Markets
30+ Card Issuance Markets
100+ Supported Currencies
Today, Nium is the leader in real-time global payments and the fastest way to send money across borders. We are co-headquartered in San Francisco and Singapore, with regional offices in Australia, Brazil, Hong Kong, India, Indonesia, Japan, Lithuania, London, Malaysia, Malta, Netherlands, and UAE.
As part of Nium’s APAC Sales team, you’ll have the opportunity to partner with industry leaders in multiple strategic industries, including financial institutions, travel, and technology, and be part of our team of seasoned payments experts. You’ll collaborate across functions, working with teams including account management, product, and compliance. Ultimately, our aim is to give our customers the best experience possible and provide innovative payment solutions that unlock business growth.
As a Senior Account Development Manager at Nium, your role will be pivotal in setting up our organization for commercial success and will drive the hyper growth of Nium with exceptional impact. Reporting directly to the VP, Account Management of the APAC region, you will manage a portfolio of existing business with the aim to nurture and grow revenue opportunities for the accounts under your management.
What will a day @ Nium look like?
You will be responsible for driving customer success and contributing towards achieving the overall organizational targets and account-specific objectives from a growth and servicing perspective.
You will drive an innovative culture, ensuring ongoing improvements of products, processes, and systems while gaining a deep understanding of customer needs as they relate to our products.
You will develop strategic and collaborative relationships with customers that lead to better perception of the account, which will increase our ability to grow our engagement for the long term.
You will partner closely with the sales and delivery teams to ensure smooth handoffs between teams.
You will engage with leaders at prospective customers and existing customers to build and maintain strategic relationships.
You will manage and deliver effective reporting and data to cross-functional and leadership teams to accurately assess the health of our clients.
You will represent the voice of the customer to influence internal stakeholders, promoting a customer-centric mindset across the organization.
You will work with cross-functional leaders to ensure strategy and execution are aligned across the company.
Which skills & experiences will make you successful?
5+ years of experience in Business Development, Account Management, or Customer success with an emphasis on cross-sell and upsell sales motions.
An understanding of financial, e-commerce, banking, payments, and/or financial services industries.
Familiarity with CRM or sales enablement tools.
Comfort and experience in working in a dynamic environment with ambiguous structure and processes.
Ability to thrive in a fast-paced, constantly evolving business environment with an engaged and upbeat nature.
Verbal and written communication in Thai.
Benefits
Hybrid working environment
Comprehensive Health Insurance
Training & Development
24x7 Employee Assistance Program
Generous Parental and Family leave
Year-end leaves
What we offer at Nium
We Value Performance:
Through competitive salaries, performance bonuses, uncapped sales commissions and robust performance reviews, we ensure that all employees are rewarded and incentivized for their hard work.
We Care for Our Employees:
The wellness of Nium’ers is our #1 priority. In addition to many other benefits, we offer medical coverage, 24/7 employee assistance program, generous time off policies, and a year-end shut down. We also provide a hybrid working environment (3 days per week in the office).
We Upskill Ourselves:
We are curious, always want to learn more and upskill ourselves. As well as role-specific training, we also offer a global learning stipend.
We Constantly Innovate:
Nium continues to be globally recognized for its constant innovations, growth, and employee-centric mindset since our inception:
2022 Great Place To Work Certification
2023 CB Insights Fintech 100 List of Most Promising Fintech Companies .
We Celebrate Together:
Work is also about having fun with your colleagues and forging deep relationships. We host company-wide social events onsite and virtually, provide team morale budget and bonding activities, happy hours, team offsites, and much more
We Thrive with Diversity:
Across 33 nationalities and 18+ countries, our diverse and multicultural team embodies our commitment to a safe and welcoming environment for everyone.
What it’s like to be a Nium'er
At Nium we center our way of work around 3 core values globally:
#KeepItSimple:
We cut through complexity, simplify at speed and operate with scale in mind.
#MakeItBetter:
We build innovative solutions that make our customers' lives better.
#WinItTogether:
We win in this competitive market by collaborating as one team.
For more information, visit

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