Director, client outreach manager, gcib kyc outreach, singapore
2 months ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Role Responsibilities Outreach to clients requesting and collecting KYC documentation Assign Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions Partners with KYC support to review, challenge and communicate the KYC refresh forecast including any considerations as it relates to internal capacity as well as client population considerations Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if any Establishing and owning team/stakeholder routines to maintain transparency of progress, expectations, and provide a forum for escalations across industry coverage Drives the organization and recording of client contacts in appropriate systems of record Own any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partners Oversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts Consolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes across lines of business and regions Raise process issues and improvements that collectively help our clients Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue Own the Outreach of both periodic refreshes as well as remediation and associated programs Own the Outreach of jurisdictionally or regionally stringent requirements where needed Own timely collection of client required documentation, including follow ups where needed Ensure voice of the client is heard while adhering to policies, laws, rules and regulations Consider, propose or feedback on potential client portals or improved methods of interaction Own performance metrics, and ensure any exceptions are resolved within required timeframes Master customer due diligence (CDD) requirements and guide clients as needed to comply Drives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply Represent Outreach on exam/audit/regulatory management from a FLU perspective, where needed Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities Ensure hiring and mobility adhere to the KYC FLU location strategy Embrace a collaborative and output oriented culture Required Skills Bachelor's degree or equivalent work experience 10+ years experience in a client facing role within the financial services or a related industry Preferred: Certified Anti-Money Laundering Specialist (“CAMS”) Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions Must demonstrate a strong client focus Demonstrable ability to work across lines of business, regions and global client groups Understands how the client book fits into the overall business growth strategy Understand big picture and ability to work well independently Ability to initiate and build strong relationships with all levels of the organization Excellent interpersonal skills for motivation, collaboration and encouragement Professional Demeanor: Demonstrating patience, composure, and positive attitude. Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems. Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness. Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision. Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail Excellent proficiency using Microsoft office products, particularly Microsoft Power Point, Excel, Word #J-18808-Ljbffr
-
Singapore Bank Of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Singapore Bank of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Singapore Bank Of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Director, gcib kyc onboarding, singapore
1 month ago
Singapore Bank Of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Singapore Bank of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Singapore Bank of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
KYC Client Outreach Specialist
1 month ago
Singapore Deutsche Bank Full timeAbout the Role:As a KYC Client Outreach Specialist at Deutsche Bank, you will be responsible for managing the end-to-end KYC process for new client adoptions and product/business extensions. Your primary focus will be on ensuring high-quality outputs and timely delivery. You will gather and collect all required KYC, compliance, or regulatory documentation...
-
Kyc client outreach
2 months ago
Singapore Deutsche Bank Full timeWhat we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.You can expect: Flexible benefits plan including virtual...
-
KYC Client Outreach
2 months ago
Singapore Deutsche Bank Full timeWhat we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Flexible benefits plan including virtual...
-
Vice president, gcib kyc onboarding, singapore
1 month ago
Singapore Bank Of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Singapore Bank of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Singapore Bank of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Director of Strategic Outreach and Engagement
1 month ago
Singapore NTU (Nanyang Technology University- MainOffice-HR) Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our team as a Director of Strategic Outreach and Engagement. This role will be responsible for developing and implementing an overall strategy to promote Nanyang Technological University (NTU) as a premier choice for outstanding candidates in STEM education.Key...
-
Outreach manager
4 weeks ago
Singapore National University Of Singapore Full timeJob Description As a new role within the outreach team of the Centre for Quantum Technologies, the Educator will contribute to developing the Centre’s strategy for outreach to youth and lead delivery of its actions. The Educator will be expected to work closely with the Centre’s administrative team, research staff and Ph D students to plan and implement...
-
Community Outreach Coordinator
4 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeWe are seeking a highly motivated Community Outreach Coordinator to join our team at PERSOLKELLY SINGAPORE PTE. LTD.About the Role:The successful candidate will be responsible for maintaining outreach databases and tracking outreach activities and outcomes. Additionally, they will assist in the planning, coordination, and publicity efforts for outreach...
-
Outreach Manager
3 weeks ago
Singapore National University of Singapore Full timeJob Description As a new role within the outreach team of the Centre for Quantum Technologies, the Educator will contribute to developing the Centre’s strategy for outreach to youth and lead delivery of its actions. The Educator will be expected to work closely with the Centre’s administrative team, research staff and PhD students to plan and implement...
-
Outreach Manager
2 weeks ago
Singapore National University of Singapore Full timePress Tab to Move to Skip to Content Link As a new role within the outreach team of the Centre for Quantum Technologies, the Educator will contribute to developing the Centre’s strategy for outreach to youth and lead delivery of its actions. The Educator will be expected to work closely with the Centre’s administrative team, research staff and PhD...
-
KYC Client Outreach Analyst
1 day ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & Responsibilitiesabout the companyOur Client is an European bank with with global presence. The bank is widely present in Asia.about the job Support the KYC execution in accordance with the bank's compliance policies and procedures Engage internal and external stakeholders and ensure the uninterrupted flow of communication between parties ...
-
KYC Client Outreach Analyst
1 day ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & Responsibilitiesabout the companyOur Client is an European bank with with global presence. The bank is widely present in Asia.about the job Support the KYC execution in accordance with the bank's compliance policies and procedures Engage internal and external stakeholders and ensure the uninterrupted flow of communication between parties ...
-
Community Outreach Coordinator
4 weeks ago
Singapore SINGAPORE ASSOCIATION FOR MENTAL HEALTH, THE Full timeJob DescriptionWe are seeking a highly skilled and experienced Community Outreach Coordinator to join our team at SINGAPORE ASSOCIATION FOR MENTAL HEALTH, THE.About the RoleThe successful candidate will be responsible for updating client data and programme information, providing support for centre operations and outreach activities, and performing...
