Mobile Electronics Technical Expert

5 days ago


Singapore beBeeTechnical Full time

Technical Product Support Specialist

We are partnering with a leading global electronics company to search for a CS Product Support Specialist.

  • This is a contractual assignment with an initial tenure of two years (renewable).

Traits and Skills Required

  • A minimum three years' experience in electronics after-sales or a customer-centric technical environment.
  • Strong technical knowledge and troubleshooting skills on mobile and consumer electronics products.
  • Proven experience conducting technical training for vendors or service partners.
  • Skilled in data analysis, reporting, and communicating actionable insights to stakeholders.
  • Excellent problem-solving, prioritization, and critical thinking skills.
  • Self-motivated, organized, and able to work independently.
  • Strong multitasking and teamwork capabilities.
  • Driving license a huge plus.

The Job Responsibilities

  • Monitor and report on service quality KPIs and perform root cause analysis with improvement plans.
  • Provide minor troubleshooting assistance and technical support to Authorized Service Centers and Contact Centers for mobile and consumer electronics products.
  • Conduct technical training and knowledge


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