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Data Center Technician

1 week ago

Singapore Jones Lang LaSalle Incorporated Full time

JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Summary/Overview:
The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and reporting to the Data Center Operation Site Lead.
Responsibilities:
Lead a team of contractors or vendors and support in the daily data center operations.
Perform data center operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities.
Monitor critical facilities and infrastructure system alerts and perform necessary escalation.
Perform incident management and escalation pertaining to any facilities and system downtime.
Manage and administer the service desk operations.
Ensure the implementation of safe systems on site activities.
Liaison with UOBBUs in regard to utilities, building services/facilities and systems issues.
Assist in the planning and execution of disaster recovery activities.
Administer and ensure building records, licenses, permits and etc are properly documented.
Ensure procedures, processes and service levels are being followed for any service delivery and operations.
Periodic review of the data center operations and report any gaps and issues.
Prepare and update of Data Centre and Service Desk monthly report.
Maintain the site asset database, provide updates in accordance with CMMS requirements.
Education & Experience:
Possess a Diploma in Computer Science or equivalent.
Possess Data Centre Certifications such as Certified Data Centre Professional.
Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management.
Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) etc.
Familiar with Service Desk operations and incident management process.
Basic understanding on the operation of MEP systems.
Resourceful, analytical and problem-solving skills.
Good communications and interpersonal skills.
Location:
On-site – Singapore
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table
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