Embedded Linux Field Engineer

Overview
Embedded Linux Field Engineer (Mandarin speaking) at Canonical. Join to apply for the Embedded Linux Field Engineer (Mandarin speaking) role at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.
We are hiring a
Mandarin Speaking Embedded Linux Field Engineer for Devices/IoT
to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as Consumer Electronics. We are looking for candidates who are accomplished Linux plumbers. If you are someone passionate about Linux, who knows the plumbing of the OS inside and out, who is proficient with distribution packaging, software design, system debugging, and bringing customers ideas to life, then please keep on reading - this may be a uniquely exciting opportunity for you.
The server edition of Ubuntu is already very widely used in connected devices and industrial PCs. Our edition of Ubuntu for IoT, called Ubuntu Core, represents the state of the art in security and resilience for high end appliances and equipment. Our customers include global brands in consumer and industrial electronics as well as automotive and robotics. We continue to expand our range of offerings to bring our security, management and developer experience to the smallest Linux environments and devices. We recently added a real-time Linux capability and are working towards a range of certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity and footprint.
This career opportunity requires a unique blend of skills. Successful candidates will know Linux well and be proficient coders and scripters. They will have experience of low-level Linux boot, BIOS, firmware and embedded software development methodologies. They also enjoy the pace of change and diversity of client engagements with driven and ambitious technology entrepreneurs. Competitive, business-focused technologists at heart, they are also dedicated team players that take pride in team and company wins.
We often say that our field engineers have 'the hardest job at Canonical' because customers can ask about any aspect of our solutions and products and expect a thoughtful, well-informed answer. We always want to do the best thing for our partners and customers, regardless of our company interests, and field engineers are the people we trust to ensure that is true.
Location: This role will be based remotely in the APAC region, except in locations where we have an office, such as Taipei and Beijing.
Responsibilities
Engage customers during presales to gather requirements and explain our technology
Elaborate solutions to be proposed to prospective clients
Participate in the delivery of select projects related to Embedded Linux
Convey market requirements to key stakeholders in our organization, and sometimes participate in the development or refining of generic solutions to unlock market potential
Be both a customer advocate and a trusted advisor to Canonical
What we are looking for in you
The candidate needs to be fluent in Mandarin and willing to travel to China regularly
Bachelors degree in Computer Science or related technical field
Extensive Linux experience - Debian or Ubuntu preferred
Distribution / Packaging experience (deb, rpm, ...)
Solid embedded Linux experience (Yocto, Buildroot...)
Fluency in at least one of Golang, Python, C, C++, or Rust
Professional written and spoken English in addition to the local language
Excellent communication and presentation skills
Result-oriented, ability to multi-task
A personal drive to meet commitments
An humble learner and quick study
Albeit many projects can be done remotely, the successful candidate will be willing to travel up to 30% of the time for customer meetings, company events, and conferences
Additional Skills That You Might Also Bring
Experience with customer engagements is a plus
What we offer colleagues
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
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