Business Analyst

Business Analyst (1 Year Contract)Join to apply for the Business Analyst (1 Year Contract)role at FWD Insurance Get AI-powered advice on this job and more exclusive features. About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer‐led and tech‐enabled approach aims to deliver innovative propositions, easy‐to‐understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest‐growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand, and always convenient for our customers. To this end, we have a direct‐to‐consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website, as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. For more information, please visit Purpose Work with business stakeholders to gather & analyze requirements, propose workarounds, solutions & alternative approaches, as well as translating the final requirements to specifications for technical team(s) to perform development work. Participate in Projects and Change Requests prioritization and planning to support the company's overall strategy and improve business efficiency and productivity. Key Accountabilities Lead projects and requirements activities, working in close collaboration with the business units and the various technical teams and vendors. Define, review and manage requirements across full end‐to‐end systems to ensure the business needs and objectives are met and that all the technical team has full understanding of the requirements for development. Balance new business demands to ensure cost efficiency without compromising the deliverables. Perform System testing to ensure the deliveries are met. Work with QA team to develop test plans to ensure complete coverage of QA testing and provide support in coordinating and managing business involvement in UAT. Provide regular updates to project manager or key stakeholders and escalates any issues to ensure scope quality and schedule integrity of the project is maintained. Identify and assess potential risks including regulatory, financial, reputational, etc. relating to requirements or projects. Escalate the identified risk to the relevant key stakeholders and work with them to mitigate and manage the risk. Continue to acquire specialized functional knowledge, more complex skills and operating practices. Continue to keep up with the industry and technology trends and standards, regulatory requirements, and emerging technology threats. Build collaborative work relationships across the organization and deliver solutions also to external customers on specific issues. Drive team work to resolve complex business issues through sharing in‐depth knowledge and experience. Make operational decisions on policies, tactics critical to the function's business success. Identify problems and areas of improvement in business process to increase overall business operational efficiencies. Assume responsibility for delivery of quality outcomes of complex and business‐critical projects integrating client needs, strategic business goals of the function and financial objectives. Provide guidance, mentorship, and best practices to team members through knowledge sharing. Lead a team of QAs to ensure end‐to‐end delivery. Qualifications / Experience Degree in Computer Science or IT related field. Minimum 3‐5 years of relevant experience in Life and/or General Insurance and/or Business Analysis. Strong project delivery in previous roles. Knowledge, Skills & Ability Solid business domain knowledge in Life Insurance (Life Asia application preferred)Strong analytical, problem‐solving and process design skills, and solutioning Good stakeholder management and communication skills. Excellent written and verbal communication and presentation skills. Self‐motivated, with a willingness to learn and develop. Seniority Level Not Applicable Employment Type Full‐time Job Function Research, Analyst, and Information Technology Industries Insurance #J-18808-Ljbffr