(up $3.8k) Order Management Customer Service Support

6 days ago

Ang Mo Kio, Singapore PERSOL Full time $3,800

Description Job Details Contract: 1 year + UP to 1 month completion bonus Working Hours: Mondays to Fridays, 9 am to 6 pm Working Location: Ang Mo Kio Job Description Order management - closing of orders and invoicing. The focal point for external customers & business partners in Asia on quotations, order acceptance, order fulfilment, part returns management & collections follow-up. To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies. To ensure that business controls are in place for order entry & compliance of order acceptance with corporate marketing policies. To communicate & negotiate with external customers & divisions on products delivery dates. To pro-actively monitor exception orders & ensure appropriate contingent actions are taken to meet delivery schedule To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks. Qualifications Min. Diploma in Business Administration or a related discipline, or its equivalent. Minimum 1 year of call centre/customer service experience will be an added advantage. Good interpersonal & customer handling skills. Good communication skills & telephone techniques. Analytical mind with good organisational & planning skills. ApplyInterested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. E • EA License No. 01C4394 • EA Registration No. R (Poh Siew Ling) #J-18808-Ljbffr

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