Service Delivery Director
3 days ago
NCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and expertise to harness the best of technology. Our diverse 13,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. Job Description The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract. The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment. Project Delivery Review the project lifecycle (initiation, plan, execution, completion) Review project schedules, quality plans, budgets, and communication and risk management plans Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc. Oversee the implementation of the project with regard to schedules, budget, manpower and quality Resolve project overrun issues with Senior Management Monitor and report on project management progress Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage Manage contracts and subcontractors Effectively engaged stakeholders in project decisions and execution Build long-term customer relationships by anticipating and exceeding customer’s expectation Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs Business Development Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the
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Assistant Director, Service Delivery
18 hours ago
Singapore Public Service Division Full time $90,000 - $120,000 per year[What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...
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Director, Product Ops
5 days ago
Singapore Delivery Hero Full timeA leading global delivery service is seeking a Director of Product Operations in Singapore to lead the global Product Operations function. The ideal candidate will have extensive experience in product operations and team management, focusing on operational excellence and strategic leadership. This role offers an energetic environment, with responsibilities...
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Director - Service Delivery
6 days ago
Singapore American Express Full timeDirector - Service Delivery **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and...
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Director, Vendor Operations
2 weeks ago
Singapore Delivery Hero Full time $120,000 - $240,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Director, Vendor Operations
2 weeks ago
Singapore Delivery Hero Full time $120,000 - $240,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Singapore Delivery Hero Full timeA leading global delivery platform in Singapore is seeking a Director of Product Operations to enhance operational excellence and lead a dynamic team. The ideal candidate will have over 8 years of experience in Product Operations and a strong leadership background. This role requires developing a 17-member team and driving the transformation of Product...
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Managing Director, Singapore
3 days ago
Singapore Delivery Hero Full timeAbout the opportunity We are now searching for an exceptionally motivated and driven leader to join our growing team in Singapore as the Managing Director (MD). If you have demonstrated experience in building and scaling businesses, and are looking for a place where you can gain hands-on experience and create significant impact, we would like to hear from...
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Singapore NCS Hong Kong and Singapore Full timeA leading technology services firm in Singapore is seeking a Service Delivery Director to manage and oversee complex IT operations. The role involves leading a large team, managing projects, and building customer relationships. Ideal candidates will have at least 12 years of IT delivery experience and a degree in Information Systems or Computer Science. This...
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Director, Application Delivery
5 days ago
Singapore Singtel Group Full timeA leading telecommunications company in Singapore is seeking an Associate Director of Application Delivery to oversee end-to-end service delivery and manage both internal teams and external stakeholders. The ideal candidate will have extensive experience in the ICT industry, strong technical and leadership skills, and a proven ability to drive project...
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Director, Product Operations
5 days ago
Singapore Delivery Hero Full timeAs the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since...
