Guest Relations Officer

10 hours ago

singapore ARM ENTERTAINMENT PTE. LTD. Full-time

Job Overview:

Serve as the point of contact for guests, ensuring a warm welcome and smooth, memorableexperience throughout their visit.

Responsibilities:

  • Welcome and assist guests upon arrival
  • Handle reservations, seating arrangements, and guest requests
  • Address guest concerns and feedback professionally
  • Build rapport with regular/VIP guests
  • Liaise with other departments to ensure smooth service

**Requirements:

  • Excellent communication and interpersonal skills
  • Presentable, outgoing, and service-oriented
  • Prior experience in hospitality/guest service preferred
  • Willing to work nights and weekends