Guest Relations Officer
10 hours ago
singapore
ARM ENTERTAINMENT PTE. LTD.
Full-time
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Job Overview:
Serve as the point of contact for guests, ensuring a warm welcome and smooth, memorableexperience throughout their visit.
Responsibilities:
- Welcome and assist guests upon arrival
- Handle reservations, seating arrangements, and guest requests
- Address guest concerns and feedback professionally
- Build rapport with regular/VIP guests
- Liaise with other departments to ensure smooth service
**Requirements:
- Excellent communication and interpersonal skills
- Presentable, outgoing, and service-oriented
- Prior experience in hospitality/guest service preferred
- Willing to work nights and weekends