
Front-of-House Ambassador
2 days ago
Job Description:
We are seeking a highly skilled and organized individual to fill the role of Host/Hostess at our esteemed establishment. As a key member of our front-of-house team, you will be responsible for ensuring that every guest has a memorable and enjoyable dining experience.
Your primary duties will include handling reservations and inquiries via phone, email, and other booking tools, while also managing special requests and guest preferences in a timely and accurate manner. You will be responsible for allocating reservations to optimize operations and seating guests, while providing them with a brief concept of the restaurant and assisting with menu items as needed.
Required Skills and Qualifications:
- Certificate or Diploma in Hospitality : We require applicants to have a certificate or diploma in hospitality or a related field, or a minimum of 6-12 months hands-on experience in a food service position.
- Technical Skills : Proficiency in Microsoft Office is essential, as well as working knowledge of retail or guest interaction experience.
- Food and Beverage Knowledge : Familiarity with fine dining experiences and/or beverage knowledge is desirable.
Benefits:
- 5-Day Work Week
- Duty Meals Provided
- Colleagues' Discount
- Flexible Benefit Package
- Medical and Wellness Benefits
- Comprehensive Insurance Coverage
Others:
- Follow Guidelines : Applicants must follow guidelines provided in the colleague handbook and understand emergency procedures, health and safety requirements.
- Teamwork : The ability to work effectively as part of a team is essential, with strong interpersonal skills and effective communication.
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