Service Coordinator

2 weeks ago


Singapore LIONSBOT INTERNATIONAL PTE. LTD. Full time

Roles & Responsibilities Key Responsibilities - Allocate service requests to available technicians based on location, skill set, and urgency. - Communicate with clients to confirm service appointments and ensure technician readiness. - Keep complete and organized records for PMP, tracking record and invoicing - Respond promptly and professionally to customer inquiries - Identify and escalate issues that require further attention from other stakeholders Qualifications & Experience - GCE ‘N’ / ‘O’ / ‘A’ levels/ NITEC / Higher NITEC Certificate; or Diploma - Proven work experience as customer service or similar role. - Proficiency in Microsoft Office tools. - Comfortable working in a fast-paced and dynamic environment If you have a passion for driving meaningful operational improvements, excel at analytical problem-solving, and thrive in a dynamic scaleup atmosphere, we invite you to join LionsBot and help shape the future of robotics innovation. Tell employers what skills you have Field ServiceMicrosoft OfficeMicrosoft ExcelInterpersonal SkillsInvoicingAdministrationPMPExcelRoboticsTeam PlayerMicrosoft WordCustomer ServiceSchedulingShippingCustomer Service Experience


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