Customer Service Officer

3 days ago

Singapore WATCH EXCHANGE PTE. LTD. Full time

Watch Exchange Pte Ltd is among the leading boutiques for the buying, selling, and trading of pre-owned luxury watches. We pride ourselves on professionalism, integrity, and exceptional service. As our business continues to grow, we are looking for a dedicated and customer-oriented Customer Service Officer to join our team. What You'll Do ✅ Handle watch purchasing, price negotiation, and customer enquiries. ✅ Manage servicing, repairs, protective film applications, and inventory. ✅ Assist with watch authentication and related documentation. ✅ Support sales and marketing through product photography, editing, and listings. ✅ Perform administrative and bookkeeping tasks. ✅ Liaise with the Virtual Assistant team and handle ad-hoc duties as required. What We're Looking For ✅ Bachelor's Degree or equivalent. ✅ Prior experience in the luxury watch or pawnshop industry is an advantage. ✅ Strong communication and interpersonal skills. ✅ Goal-oriented with the ability to work independently. ✅ Able to commit to retail hours (including weekends), 5 days per week. Why You'll Love Working With Us ✅ Safe and healthy working environment. ✅ Opportunities to learn and gain diverse skill sets. ✅ Visibility of work and recognition of contributions. ✅ Year-end bonuses and growth potential.

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