Manager, Quality Management

2 weeks ago


Singapore SATS Ltd Full time

Description Overview Manager, Quality Management – SATS Ltd. This role will drive quality management in the Singapore Hub, through development of policies and cadences, ensure consistency and compliance with quality standards and systems. This role is responsible for benchmarking performance against global/industry standards and competitors, as well as integrating best practices into a framework to guide and align businesses. Key Responsibilities Oversee creation, implementation, maintenance and improvement of quality policies, manuals, SOPs and relevant documentation. Ensure alignment of quality standards, compliance, and operational practices with internal/external requirements and regulations, form regular cadences for inspections, audits, controls and reviews. Establish guidelines or framework which includes centralized depository for oversight and management of documentation and accreditation, material access and dissemination authority for audits, and document revision control/release. Benchmark performance against industry equivalents to identify performance gaps, quality issues and improvement opportunities. Research, evaluate, and recommend industry best practices to enhance quality service excellence and customer satisfaction. Maintain a repository of benchmarking insights and improvement initiatives. Collect and analyze data to identify trends in performance and make recommendations for improvement and correction action. Lead initiatives to integrate performance measurements into daily operations and collaborate with cross-functional teams to drive quality delivery, assurance and control. Engage with internal and external stakeholders including regulatory bodies, auditors, customers and senior management. Key Requirements Degree holder in Business, Quality Management, Operations Management or equivalent. 5 years of experience in quality management, ISO/ISAGO or related QMS/standards, performance management, continuous improvement, and proven track record on trend analysis with performance reporting to stakeholders. Strong knowledge of benchmarking methodologies, research resources and industry performance framework. Strong understanding of performance drivers and metrics, KPIs as well as business processes. Highly motivated, structured and methodical with high degree of initiative. Strong problem solving, quantitative and analytical abilities, with attention to detail. Strong stakeholder management and communication skills, and presentation skills. Able to work independently and cross functionally to deliver outcomes. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Airlines and Aviation #J-18808-Ljbffr Industry Other Category Human Resources Sub Category General HR


  • Quality Manager

    1 day ago


    Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

    **JOB SUMMARY Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds...


  • Singapore HSM SHIP MANAGEMENT PTE. LTD. Full time $13,200 - $180,000 per year

    We are seeking a highly experienced and proactive Quality Assurance Manager to lead and maintain our Quality Management Systems in compliance with ISO 9001:2015 and ISO 45001:2018 standards. This role is critical in ensuring operational excellence, continuous improvement, and compliance with all regulatory and client requirements.Key ResponsibilitiesOversee...


  • Singapore Advanced Energy Management Limited Full time

    Program Manager, Strategic Quality About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin‐film and industrial...

  • Banquet Manager

    2 weeks ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** To produce an outstanding guest experience within the Banqueting concepts by managing a service team in cooperation with the culinary team. The Banquet Manager / Catering Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. **OVERALL...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • Quality Manager

    1 week ago


    Singapore HERAEUS MEDICAL COMPONENTS SINGAPORE PTE. LTD. Full time

    The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters. This includes: - Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system. - Validating the production & inspection processes and maintaining validation status - Managing the records...

  • Quality Manager

    1 week ago


    Singapore Talentreq Partners Pte Ltd Full time

    **Pharma industry**: - **Stable work environment**: - **Role based in Singapore** **Quality Manager** Our client is currently in search of a Quality Manager due to business needs. Reporting to the Quality Director, you will be responsible for Quality Management System (QMS) compliance, acting as Quality Management Representative, managing all of...


  • Singapore SERVICE QUALITY CENTRE PTE. LTD. Full time

    **Key Responsibilities** - Identify, develop & follow-up on new sales leads for corporate training products and consultancy services. - Responsible for end-to-end account business planning including research, documentation, account planning and internal coordination to ensure that each account has a clear and actionable plan that best meets the client’s...

  • Quality Manager

    5 days ago


    Singapore RAW TECHNOLOGIES PTE. LTD. Full time

    **Quality Manager** **POSITION PROFILE**: **We are looking for a detail-oriented quality control manager to **fully responsible for the site IQC, QC, QA and QMS for precision engineering and sub-assembly and kitting assembly, which include organizes quality improvement activity and non-conformance control to stabilize the process and improve product...