Computer Systems Professional

1 week ago


Singapore beBeeTechnical Full time

We are seeking a diligent and customer-focused professional to fill the role of IT Support Specialist. As the primary point of contact for our employees, you will provide technical assistance and support related to computer systems, hardware, and software. Your key responsibility is to ensure the smooth operation of our technology infrastructure, enabling our staff to work efficiently and effectively.

Key Responsibilities:

The ideal candidate will possess strong problem-solving skills and a solid technical background. Key responsibilities include:

Providing Technical Support: Respond to user inquiries via help desk ticketing system, phone, email, and in-person requests. Diagnose and resolve technical hardware and software issues. Troubleshooting & Problem-Solving: Identify, research, and resolve a wide range of technical problems in a timely manner. Escalate complex issues to senior IT staff when necessary. User

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