TikTok | Privacy Incident Response Program Manager

3 days ago

Singapore TikTok Full time

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
PDPO (Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry-leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across TikTok's products and platforms.
Responsibilities
Initial triage and fact identification: for every incident initial triage occurs to understand what has happened in order to assess the scope of impact. As part of triage, facts/evidence about the incident are uncovered.
Review/understand what happened: all incidents will be reviewed to understand what happened and ensure that the root cause and contributing factors are identified and documented.
Identify incident trends and common root causes to ensure that frameworks and processes are put in place to eliminate entire classes of incidents.
Design and implement cross-organizational processes to triage, remediate, and postmortem internal and external privacy incidents across TikTok.
Improve the efficacy and transparency of the Privacy Incident Response Program and create strong and scalable processes.
Routinely publish reports and presentations to leadership.
Identify patterns, propose solutions, and drive implementations to prevent issues from recurring.
Build relationships and trust with influencers and drive programs with compassion and integrity.
Explore new and enhance existing cross-functional collaboration.
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