Recreation Assistant

Overview Recreation Assistant (Community Recreation) role at Navy Region Japan Fleet and Family Readiness (FFR). Summary: Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation Program. Responsibilities Provides customer service, information, and support of Community Recreation programs and activities. Service to MWR customers includes checking patron eligibility to ensure authorized use of recreation facilities, resources, and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items. Collects fees from customers for sales of tickets, retail, and rental items, as well as from classes, trips, and other Community Recreation programs using Point of Sale (POS) systems. Ensures accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of each shift. Assists in processing customer Internet registrations (e.g., Net Near You), initial logins, and event registrations. Checks Community Recreation equipment and resources in and out, collects applicable rental fees, inventories items, and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed. Conducts inventory, maintains inventory controls, and maintains equipment for proper accountability of program equipment and resources. Assists in administering workshops, clinics, and events in a variety of leisure and recreation skills, including camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking, and water sports. Provides recreation experiences related to leisure skill sets in the form of day and weekend trips. Assists in day-to-day administration of multiple programs, including submission of event after-action reports, patronage data collection, and program data entry. Performs inventory of equipment, retail goods, supplies, and items with cash value. Performs administrative duties using computer software to track resource inventories, patron usage/comments, and program standards metrics. Assists with recruitment, training, and scheduling of Community Recreation staff. Supports adherence to EEO principles and policies. Assists in planning, coordinating, publicizing, marketing, and executing MWR programs and special events. Performs entertainment and promotion scheduling and updates electronic and multimedia support tools as needed. Promotes use of recreational resources and seeks outreach opportunities on base to publicize MWR facilities and events. Supports MWR Library Program resources and develops partnerships with on-base and off-base organizations to support programs. Performs community outreach to develop contacts and assists in creating professional proposals, executing agreements, and follow-up. Researches and provides information and referrals for recreational opportunities on and off the base. Adheres to NAVMED P-5010 sanitation requirements and initiates maintenance requests to resolve equipment/facility issues. Provides support for Community Recreation event setup and breakdown. Performs other duties as assigned related to the position. Requirements Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI). Incumbent must be able to work varied work schedules to include evenings, weekends, and holidays. Must have or obtain within 90 days of placement a valid state driver’s license to transport patrons off-base. Must have or obtain within 90 days: Current Food Handler certification, Emergency First Responder (EFR) or CPR First Aid certification, and CARE (Controlling Alcohol Risks Effectively). Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and abilities (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess the following: Combination of experience related to customer service and/or recreation activity-based functions. Ability to organize, plan, administer special events and entertainment activities. Must be able to work independently, make sound decisions, and communicate effectively, both orally and in writing. Knowledge of the goals, principles, techniques, and procedures used in organizing, planning, and conducting leisure time activities. Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages, and interests. Knowledge of the functions, procedures, and operations of recreation activities. Strong customer service skills. Ability to maintain records, compile data for reports, and perform research on recreation topics for dissemination to customers. Ability to follow oral and written instructions. Knowledge of computers, office procedures, and print production. Education All substitutions of education for experience will be made in accordance with OPM standards. Education documentation requirements are described within the posting and may include transcripts or equivalent documentation. Foreign education must be evaluated for U.S. equivalency. All transcripts must show the student’s name, institution, degree type, date, and field of study. Additional information Direct Deposit of Pay is required. All candidates must reside within the commuting area. EEO statements and equal opportunity reminders are applicable as required by policy. #J-18808-Ljbffr