Recreation Assistant

Overview This position is assigned to the Fleet and Family Readiness (FFR) Programs; Incumbent performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation. This position works an average of 20 to 34 hours in a regular week. Responsibilities Provides customer service, information and support of Community Recreation programs and activities. Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or prepackaged retail items. Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs. Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift. Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations. Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed. Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources. Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports. Provides recreation experiences related to leisure skill sets in the form of day and weekend trips. Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data. Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value. Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics. Assists with recruitment, training and scheduling of Community Recreation staff. Actively supports the command statement on adherence to EEO principles and policies. Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Performs entertainment and promotion scheduling. Assists in updating of electronic and multi-media support tools, as needed. Seeks ways to promote MWR facilities and events through outreach opportunities on base. Promotes use of recreational E-reading resources available through online MWR Library Program resources. Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs. Performs community outreach to assist in the development of contacts. Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals / families on and off the base. Adheres to NAVMED P-5010 sanitation requirements. Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Provides support for Community Recreation event set up and break down. Performs other duties as assigned as they pertains to the duties of this position. Requirements Conditions of Employment Satisfactorily complete all background checks to include a Singapore Local Agency Check (LAC) prior to hiring and revalidation every two years. Incumbent must be able to work varied work schedules to include evenings, weekends, and holidays. Must have or be able to obtain within 90days of being placed in the position and maintain a valid Class 3 driver\'s license in order to transport patrons off-base. Must have or be able to obtain within 90 days of being placed in the position: Current Food Handler certification, Emergency First Responder (EFR) or CPR First Aid certification and C.A.R.E. (Controlling Alcohol Risks Effectively). Qualifications Combination of experience related to customer service and or recreation activity based functions. Ability to organize, plan, administer special events and entertainment activities. Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing. Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities. Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests. Knowledge of the functions, procedures, and operations of recreation activities. Must have strong customer service skills. Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers. Ability to follow oral and written instructions. Knowledge of computers, office procedures and print production. Education Possess GCE '\'O' or '\'N' Level certificate. Benefits This position is eligible for benefits to include annual/sick leave, a comprehensive medical/dental/insurance package and an annual wage supplement. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be screened for the following minimum qualifications: 6 months of general and 6 months of specialized experience OR GCE '\'O' or '\'N' Level certificate Applicants who meet the minimum qualifications will be further evaluated for: Knowledge, Skills and Abilities in the same or substantially similar line of work which demonstrates possession of the following: Experience with personal computers and basic software Experience in ordering supplies, material requests, and work requests Familiarity with basic concepts of recreational programs and activities. Required Documents Resume Proof of Education relevant to the position How to Apply Interested applicants may apply online via MyCareersFuture. Next Steps Please ensure that your application/resume contains all the information requested in the vacancy announcement. If your resume or application does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job. Applications received after the closing date will not be considered. #J-18808-Ljbffr