L2 Cloud Engineer

4 days ago

Singapore TG Group Pte Ltd Full time

Job Responsibilities Manage Multi-Cloud Windows Operations – Provide Level 2 operational support for Windows Servers across on-premises and multi-cloud environments (AWS, Azure, GCP). Perform System Administration – Manage Active Directory, DNS, DHCP, GPO, WSUS, and Windows clustering to ensure high system availability. Execute OS Patch Management – Conduct scheduled Windows Server patching using WSUS, SCCM, AWS Systems Manager, and Azure Update Management; monitor compliance and audit readiness. Support Application Deployment – Deploy, configure, and troubleshoot applications on Windows Server platforms; perform OS-level diagnostics and performance tuning. Maintain ITIL Service Processes – Handle incidents, service requests, and changes through ITSM platforms (ServiceNow, Jira) while maintaining SLA compliance. Implement Security and Compliance Controls – Apply CIS hardening baselines, remediate vulnerabilities, and maintain IAM permissions following least-privilege principles. Automate Operations – Develop and maintain PowerShell scripts and use cloud CLIs (AWS, Azure, GCP) to automate operational and remediation tasks. Monitor and Optimize Systems – Configure and manage cloud-native monitoring tools (CloudWatch, Azure Monitor, GCP Cloud Monitoring) and proactively resolve performance issues. Support Backup & Disaster Recovery – Implement and validate cloud-based backup and recovery strategies, participate in DR testing, and document recovery procedures. Maintain Documentation and Knowledge Base – Create and update SOPs, runbooks, and technical documentation to support operational excellence and knowledge sharing. Qualifications Education: Diploma or Degree in Information Technology, Computer Science, or a related discipline. Experience: Minimum 4 years of hands‐on Windows administration and at least 2 years of cloud operations experience (AWS preferred). Technical Expertise: Strong proficiency in Windows Server (2016–2025) administration and Active Directory services. Cloud Knowledge: Experience managing Windows workloads across AWS, Azure, and GCP, including EC2, S3, IAM, Azure VMs, and Compute Engine. Patch Management: Deep understanding of OS patching processes, tools, and compliance tracking. Security Awareness: Experience with CIS benchmarks, vulnerability remediation, and IAM access controls in secure environments. Scripting Skills: Proficiency in PowerShell and familiarity with AWS CLI, Azure CLI, and gcloud CLI. ITIL Familiarity: Working knowledge of ITIL processes (Incident, Problem, Change Management) and ITSM tools like ServiceNow or Jira. Certifications (Preferred): AWS Certified Solutions Architect – Associate, Microsoft Azure Administrator Associate, ITIL Foundation, or equivalent. How to Apply To Apply, please kindly Regret to inform that only shortlisted candidates will be notified. #J-18808-Ljbffr

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