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Data Capability Product Owner

1 week ago

Singapore Chubb Insurance Singapore Limited Full time

The Data Capability Lead is responsible for creating, shaping, and owning the vision and roadmap for critical data & analytics products, prioritizing for the needs of the business departments, focused on customer impact and business value, to deliver Chubb’s data and digital transformations.
Being an expert in data-driven insights and analytics for business growth and performance improvement, the Data Capability Lead drives the capability modeling and design of end-to-end data & analytics products, acting as the conduit to translate business processes, requirements, and outcomes into technical solutions. With a strong product ownership mindset and representing the voice of the customer, the role ensures product success by enabling adoption, monitoring usage, capturing user feedback, and driving continuous improvement.
Experienced in Scaled Agile ways of working, the Data Capability Lead collaborates with domain leads, squad members, and product owners across business, data, and technology teams to design, build, deploy, and run the data & analytics products while also interfacing with department leaders across different digital transformation teams to ensure overall alignment. Using appropriate communication channels, the role establishes and maintains strong stakeholder engagement, capturing inputs, feedback, prioritization, and managing expectations.
Key Responsibilities:
Develop and continuously improve the data capability framework, including business process mapping, data models, data marts, and data visualization dashboards.
Plan and update the data roadmap based on upcoming data needs for the prioritized data products.
Understand the business strategy and ensure it is reflected in quarterly plans, epics, user stories, and other data work items.
Measure end-to-end business processes, identifying business value drivers and KPIs that measure operational effectiveness and business outcomes.
Harness and draw insights from large data sets, identify patterns, and interpret trends across multiple journey-based business domains.
Accountable for E2E data solutions.
Prioritize backlog for Data squads’ delivery.
Cross-domain and cross-squad alignment and dependency mapping.
Ensure adequate documentation is available.
Develop and lead training and education in the effective use of data products and related services.
Mature data capabilities within segment/domain holistically (data availability, reporting assets, other tooling capabilities).
Collaborate with analytics and engineering organizations to scale and industrialize advanced value chain intelligence functions.
Comprehend and adhere to all data security policies and procedures.
Skills & Experience:
7-10 years in product management including product development.
BS/MS in software engineering, computer science, mathematics, or equivalent in work experience.
Experience in insurance or similar industry.
Analytical mindset with experience in the design, implementation, and measurement of data management and business insights frameworks, tools, and strategies.
Strong business acumen that will inform the creation of business value drivers and KPIs that measure operational effectiveness and business outcomes.
Proficient in using data and visualization tools (e.g., SQL, Excel, QlikSense, MS PowerBI) to understand various business metrics, diagnose performance, and inform actionable changes.
Passionate about data and the strategic insights that are derived from it; eager to dive deep into data to identify patterns and opportunities for improvement.
Solution-oriented: ability to design and implement full cycle process analytics, roadmaps, and maturing capabilities.
Brings teams/people together to work through challenges.
Build trusting and collaborative relationships with Business, Data, and IT stakeholders & teams.
Strong communication skills, both verbal and written, with the ability to communicate complex information to matrixed teams.
Energetic, self-starter who can independently multi-task across many different complex initiatives to drive deliverables concurrently.
Solid understanding of how analytics and data capabilities are used in Insurance across various rate-quote-issue platforms, distribution partners, third-party data providers, etc.
Demonstrated experience managing data projects and development of data assets, full lifecycle from sourcing data through user front end - BI / visualization / analytics tools.
Experience managing/influencing Agile teams and deliverables.
Understanding of cloud, big data architectures, ETL, and data management practices.
Experience with enterprise business intelligence and visualization tools, with the ability to understand the development of business metrics, performance considerations, and make informed decisions on report development.
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