Field Service Representative

23 hours ago


Singapore AEROCONTACT Full time

Overview
Field Service Representative (H/F) - SAFRAN HELICOPTER ENGINES ASIA PTE LTD – AEROCONTACT Seletar, North East Community Development Council, Singapore
Responsibilities
Ensure Operational Readiness: Support customer in maintaining the operational serviceability of Safran HE equipment, in full compliance with safety and airworthiness regulations.
Communication and Customer Relationship management: Build and sustain privileged relationships with customers, delivering added value to promote loyalty and long-term engagement.
Support Services and Products Deployment: Collaborate closely with front office and partner teams to facilitate the introduction and deployment of new services and product entries into service.
Deliver Technical Field Support: Maintain a strong field presence to support all services with a technical dimension, ensuring responsiveness and reliability.
Uphold Safran HE Values: Embody the image and excellence of Safran HE support. Strive for a Best of the Best approach in all interactions, while promoting and staying true to Safran HE's core values.
Contribute to Team Cohesion: Actively participate in fostering a positive, collaborative team spirit through constructive and collective engagement.
Qualifications
Educational Requirements: Possess a recognized High School diploma.
Aeronautical Experience Requirements: Minimum of 5 years of experience in aeronautical maintenance of complex components such as engines, APUs, or landing gears.
Key Competencies and Personal Qualities: Strong analytical and summarization skills; effective communicator with remote and multi-relational interactions (with both customers and internal teams); excellent interpersonal and customer service skills; high adaptability in multicultural environments or international assignments; willingness to travel frequently; self-motivated, responsive, and capable of working independently; strong sense of rigor and adherence to procedures.
Employment details
Seniority level: Director
Employment type: Full-time
Job function: Other
Industries: Staffing and Recruiting
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