Customer Service Officer Required in Singapore

1 week ago


Singapore Singapore Jobs Full time

Overview
Customer Service Officer (Simple Duties/ Reception) - TUAS
Location: Tuas Ave (Company Transportation to the nearest MRT will be provided)
Working hours: 44 hours per week - Monday - Friday + Alternate full Saturday
Salary (commensurate with experience): Up to $3200 + Overtime Pay + 10 days Annual Leave (additional 1 every year, max 14 days) + Performance Bonus
Duration: Permanent
Industry: MANUFACTURE AND REPAIR OF ELECTRIC GENERATORS
Main Responsibilities
Answer and manage all incoming calls, identify caller needs, and redirect appropriately
Welcome and attend to walk-in visitors as the first point of contact
Coordinate and assign technicians for site inspections and maintenance according to urgency and location
Liaise with internal teams to address and resolve customer issues
Maintain accurate service records, logs, and documentation
Generate and manage operational reports and service-related documents
Requirements
GCE O Level or equivalent and above
Prior Customer Service Experience Preferred
Bilingual in English and Mandarin to converse with Mandarin speaking associates
Send your resume via Email to
#J-18808-Ljbffr



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