
Customer Service Officer cum Admin Required in Singapore
4 weeks ago
Customer Service Officer cum Admin (Maid Agency) - Up to $3,500 - Kembangan
Location: Kembangan | Working hours: 5.25 Work Week - Monday to Friday: 10.00AM to 6.00PM, Alternate Saturday: 10.00AM to 2.00PM
Salary (commensurate with experience): Up to $3,500 + 14 Days Annual Leave + AWS + WFH Flexibility from 2nd year of employment onwards
Duration: Perm | Industry: Maid Agency
Responsibilities- Sales work for agency
- Answering Customer Inquiries
- Addressing questions and concerns through phone, email, chat, or in-person interactions
- Investigating and resolving customer issues promptly and effectively
- Offering accurate and helpful information about products, services, and company policies
- Addressing customer grievances and concerns professionally
- Processing orders, returns, and refunds
- Keeping detailed records of customer interactions and transactions
- Developing and maintaining positive relationships with customers
- Escalating issues to appropriate personnel
- Keeping up-to-date on company products, services, and policies
- Gathering customer feedback to improve service quality
- Good verbal and written communication skills in English and Malay to liaise with Melayu speaking associates
- Must be willing to take CEI FDW course and exam
- No Experience Required, Training Will Be Provided
Email to:
#J-18808-Ljbffr-
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