L2 Network Engineer

1 week ago

Singapore Hamilton Barnes Associates Limited Full time

Join a global systems integrator and IT consulting firm with a strong presence across India, the USA, Canada, UK, Singapore, Australia, Greece, and the Philippines. The team is seeking an experienced L2 Network Engineer to join their operations in Singapore, supporting a range of enterprise clients across the region. You’ll work as part of a globally connected, Cisco-focused engineering team delivering secure, reliable, and scalable network solutions for complex environments.
In this role, you’ll take ownership of escalated support issues, assist with new implementations, and contribute to ongoing infrastructure projects. This is an opportunity to sharpen your skills in enterprise networking while gaining exposure to advanced technologies within a collaborative systems integrator setting.
This is a great opportunity to step into a customer-facing technical role within a high-performing team. If you're looking to take the next step in your networking career, apply today.
Key Responsibilities:
Monitor and maintain IT infrastructure to ensure optimal performance.
Provide first-line support for incidents and service requests in alignment with SLAs.
Investigate, troubleshoot, and resolve low-complexity technical issues.
Escalate complex incidents to higher-level support teams when necessary.
Contribute to project work as needed to support team objectives.
Maintenance:
Provide on-call services on the company support call
On-standby support with SLA 7*24*4.
Replacing any field replaceable units required and returning the equipment to normal operational condition;
Installing requested engineering changes, or any required software.
Re-packing of returning equipment for RMA return.
Preferred Qualifications:
CCNP Certification or equivalent Level 2 Network certification.
3-10 years of work experience.
Strong internetworking skills.
Ability to understand technical documents and follow instructions.
Basic command of English
Salary:
$7,000 - $8,000/month
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