L2 Network Engineer

5 days ago

Singapore MAESTRO HUMAN RESOURCE PTE. LTD. Full time $90,000 - $120,000 per year

The L2 Network Engineer responsibilities are to:

  • To provide Data Centre operation support

  • Analyse problems, perform troubleshooting, and track problems through resolution

  • Responsible for monitoring activities, such as network and bandwidth usage

  • When necessary, escalate problems to the appropriate stakeholders / principals

  • Ensure generation and management of support tickets according to SLA requirements

  • Schedule and run periodic maintenance for network infrastructure at the data centre

  • Plan and manage change request and / or maintenance activities for network operations including firmware patches.

  • Ensuring zero service level breaches and achieve 100% compliance with policy and procedure.

  • Perform Change Request, Service Request as assigned by team lead according to the SLA.

  • Managing of Cisco Routers and Switches and perform firmware patching on network equipment.

  • Offsite standby after office hours

Requirements:

  • Should possess a Degree/Diploma in Computer Science or Computer Engineering

  • Minimum 5 years of relevant working experience in IT infrastructure operation

  • Good grasp of technical skills (network)

  • Must possess CCNA / CCNP certification

Past working experience in Cloud environment is an advantage

  • Good understanding and appreciation of network and system design

  • Keen sense of urgency for service performance issues

  • Able to handle demanding service response and recovery turnaround

  • Able to manage daily support tasks to meet stringent SLA requirements

  • Excellent scheduling and multitasking skills

  • Meticulous and process-oriented

  • Good, hard-working attitude with ability to work well under pressure

  • Good communication skills English (written, spoken)

  • Good Teamwork

  • Good analytical skills with ability to work with others to resolve problems.

  • Good organization skills, with ability to properly document and track information.

  • ITIL certification will be an added advantage.

  • Good knowledge of following products will be advantageous: Cisco, NTP, FS load balancer, Solarwinds, IXIA

5 day week @ AMK area

maestro HR

damien lee tian hong

R1106726

16C8462

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