Passenger Customer Service

12 hours ago

Singapore ALWAYSHIRED PTE. LTD. Full time
Passionate and customer-focused individuals are welcome to join our team as Passenger Service Officers at Changi Airport In this role, you will be responsible for delivering exceptional service to passengers from check-in through departure.
Airport Customer Service | Up to $3,300 + Bonuses | $5,000 Joining Bonus | Changi
Be the face of world-class service at Changi Airport
Up to $3,300 Monthly (Basic + Allowances + OT Paid)
$5,000 Joining Bonus + AWS + up to 3 Months Variable Bonus
Training Provided | Career Growth in Aviation Industry
Location: Changi Airport
6 Days Work Week | Rotating Shifts
Your Role:
  • Be well-versed in the lounge's food and beverage offerings, with emphasis on the Singapore Hawker Fair
  • menu Understand and communicate information on allergens and dietary restrictions to guests accurately
  • Set up service stations, dining tables, and event carts according to established standards
  • Take guest orders, serve, and present dishes professionally and promptly
  • Handle special requests, service recovery for delays or disruptions, and manage unique passenger needs with discretion
  • Accurately enter orders into the lounge system
  • Complete daily reports, shift handovers, and assist with inventory checks
  • Greet and assist passengers during check-in and boarding
  • Ensure smooth and seamless departure experiences
  • Provide support to travelers with special needs
  • Deliver excellent service in premium airport lounges
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
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AlwaysHired Pte Ltd
EA Licence No: 24C2293

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