Experience Management

A leading hospitality management company is seeking a Front Office Duty Manager in Singapore. The successful candidate will oversee operational matters, lead the Front Office team, and ensure exceptional guest experiences. Ideal candidates should possess leadership skills, a relevant diploma, and have a passion for hospitality. This is a full-time role with...

Experience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, they have been the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Their work with Fortune Global 500 companies takes them around the globe,...

Experience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, they are the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Their work with leading multinational enterprises takes them around the globe, creating...

We want an experienced and dynamic Marketing & Communications Manager to join our team to spearhead our marketing & communications strategy. You will be given the freedom to manage and revamp the website/social media platforms to enhance brand/services awareness and business interest growth. If you have a creative mind, hankering for the chance to put your...

The Executive, Guest Experience will support the Singapore Cluster of serviced residences and hotels by managing its online reputation. He or she will report directly to the Senior Manager, Social Media & Call Centre. He or she will be responsible for the following: **Reviews** - Monitor all reviews for the Singapore Cluster of properties and respond to the...

Primary Responsibilities: Oversee end-to-end POC delivery within agreed timeline and budget parameters Coordinate stakeholder engagement including clients and technical teams Ensure deliverable quality meets government standards Establish project governance framework and reporting mechanisms for government oversight Facilitate risk management and issue...

RESPONSIBILITY: Drive product success by bringing the product to users Partner with product manager and designers to conduct user Interviews. Partner with product manager to run sprint plannings, scrums,retrospectives. Track and manage development pace to ensure timely delivery. Conduct and support thorough systems, users, and security tests pre-release. Run...

**Duties**: Successful Customer Experience Strategists have dedication to mission, the ability to continually re-center on the customers we serve, and willingness to go deep into projects and then zoom out to persuade leadership on the value of this work using data, user research, and customer insights. As a Customer Experience (CX) Strategist, GS-0301-13,...

About the RoleWe're looking for a friendly and organised Client Experience Coordinator to join our Singapore team. In this role, you'll ensure that every client interaction, from their first meeting to ongoing support, is smooth, professional and memorable. You'll be part of the team that enhances satisfaction and builds long-term trust.What you'll be...

We are seeking a Service Delivery Manager to lead and oversee a system and solution maintenance project starting in December. The role is focused on managing 24/7 maintenance operations (without personal standby requirement), ensuring smooth service delivery, SLA compliance, and effective technical solutioning across a Java and .NET technology stack . The...