Social Work Team Lead

5 days ago


Singapore MCI CAREER SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Highlight

  • Location: Macpherson
  • Salary: Up to $5000 - $6100
  • Work Schedule: 5-days work week (Mon – Sun: 8.30 – 6pm |Fri: 8.30 – 5.30pm)

Key Responsibilities

  • Provide leadership and supervision to a team of 3 to 6 social work professionals, ensuring high standards of case management, professional conduct, and collaborative team dynamics.
  • Oversee end-to-end case management processes, ensuring that case files are submitted promptly, with accuracy and adherence to documentation protocols.
  • Conduct regular case supervision sessions, offering professional guidance, clinical input, and mentorship to both staff and interns (e.g., art therapy, counselling, social work disciplines).
  • Facilitate and chair monthly case conferences, and encourage ongoing case consultations and interdisciplinary discussions to strengthen care planning and intervention strategies.
  • Serve as the key liaison with MSF and external partners to coordinate case interventions, escalate concerns, and activate appropriate services in a timely manner.
  • Manage all aspects of ECRM, including reviewing and processing admissions, discharges, extensions, and case allocations within the team; ensure follow-ups are conducted consistently.
  • Oversee the administration of the CANS tool, including staff


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