Social Work Team Lead

7 days ago

Singapore MCI CAREER SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Highlight

  • Location: Macpherson
  • Salary: Up to $5000 - $6100
  • Work Schedule: 5-days work week (Mon – Sun: 8.30 – 6pm |Fri: 8.30 – 5.30pm)

Key Responsibilities

  • Provide leadership and supervision to a team of 3 to 6 social work professionals, ensuring high standards of case management, professional conduct, and collaborative team dynamics.
  • Oversee end-to-end case management processes, ensuring that case files are submitted promptly, with accuracy and adherence to documentation protocols.
  • Conduct regular case supervision sessions, offering professional guidance, clinical input, and mentorship to both staff and interns (e.g., art therapy, counselling, social work disciplines).
  • Facilitate and chair monthly case conferences, and encourage ongoing case consultations and interdisciplinary discussions to strengthen care planning and intervention strategies.
  • Serve as the key liaison with MSF and external partners to coordinate case interventions, escalate concerns, and activate appropriate services in a timely manner.
  • Manage all aspects of ECRM, including reviewing and processing admissions, discharges, extensions, and case allocations within the team; ensure follow-ups are conducted consistently.
  • Oversee the administration of the CANS tool, including staff account management, quality assurance of assessments, and resolution of technical or procedural issues.
  • Review and vet critical reports such as RC4s and incident documentation; prepare and submit funding applications for residents assessed to be at higher risk or requiring additional support.
  • Compile and analyze casework data for internal reporting, ensuring timely submission of monthly and quarterly statistics to support service reviews and audits.
  • Maintain oversight of documentation and reporting systems (e.g., Muster spreadsheet), ensuring that all records are accurate, up-to-date, and aligned with compliance requirements.

Requirements

  • At least 5 years of relevant experience.
  • Diploma in Social Work, Psychology, Counselling, or related field.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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https://www.mci.com.sg/wp-content/uploads/2025/08/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Elis Wong Wai Yan

Registration Number: R25157570

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Tell employers what skills you have

Account Management
Clinical Supervision
Psychology
Leadership
Excel sheets
Quality Assurance
Dynamics
Healthcare
Social Services
Administration
Mentorship
Care Planning
Interventions
Audits
Team Lead
Statistics
Art Therapy
Case Management

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