Community Care Manager

22 hours ago

Singapore Care Corner Singapore Ltd Full time

Community Care Manager

Integrated Community Care Provider (ICCP), Seniors Services

Roles & Responsibilities:

Secretariat and Coordination Function

  • Lead in working with partner organisations' leaders, including SCC, AAC, HPC+, and HT providers, to align goals, establish roles, and develop strategies and workplan for Toa Payoh sub-region to achieve the deliverables specified for the Integrated Community Care Provider.
  • Work with centre managers and ground teams to implement the sub-regional workplan, and monitor and report on the progress of the workplan.
  • Organise and facilitate regular meetings and check-ins for centre managers and ground staff to build understanding and work through implementation and other challenges.
  • Engage and build networks and partnerships with other community care providers, regional health systems, grassroot organisations and other stakeholders.
  • Assess resources and identify opportunities for care integration and coordination collaborations across ICCP partners and with external partners
  • Work with ICCP providers to trial joint referral workflow to support care coordination for seniors.
  • Work with the AIC's sub-regional Relationship Manager on the reporting and monitoring of indicators.

Administrative Function

  • Collect and consolidate the information required for the quarterly progress report
  • Ensure that the endorsed report and claim form are submitted to AIC in a timely manner
  • Represent the sub-region to attend meetings convened by AIC as required, and report back to the leadership team of the partner organisations

Additional Responsibilities

  • Take on additional tasks and responsibilities as required by the management to ensure the continued success of the ICCP function in the sub-region.

Qualifications

Bachelor's degree from an accredited University, preferably in Social Work, Healthcare Management, Gerontology, or related field.

Requirements:

  • At least 5 years of experience in healthcare coordination, community care, or a related field, with a proven track record of managing partnerships
  • Experience working with seniors or in senior care services
  • Strong understanding of community care delivery, integrated service models, and inter-agency collaboration
  • Strong understanding of the senior care landscape and relevant industry regulations
  • Strong leadership, communication, and interpersonal skills, with the ability to build relationships and lead cross-functional teams
  • Strategic thinking with an ability to align operational priorities with long-term strategic goals and ensure sustainable delivery of services
  • A proactive, solution-oriented mindset focused on delivering results.

Location: Marsiling / Toa Payoh

Other Information

Thank you for your interest and your application. We regret that only shortlisted candidates will be notified for interviews.

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