Engagement Manager
6 hours ago
The ServiceNow Engagement Manager is responsible for overseeing the successful delivery of ServiceNow implementation and enhancement projects. The Engagement Manager serves as the primary point of contact for clients, driving project governance, stakeholder management, and overall customer satisfaction while ensuring adherence to ServiceNow delivery best practices.Key Responsibilities: • Project Delivery Management: Lead end-to-end delivery of ServiceNow projects, from initiation toclosure, ensuring scope, schedule, cost, and quality objectives are met.• Stakeholder Engagement: Serve as the main liaison between clients, delivery teams, and internalstakeholders; manage expectations and communications effectively.• Governance and Reporting: Establish and maintain project governance structures, conduct steering committee meetings, and provide regular project status reports and risk updates.• Financial Management: Manage project budgets, forecasts, and profitability, ensuring accuratefinancial tracking and reporting.• Resource Coordination: Collaborate with functional leads and resource managers to allocateappropriate delivery resources and maintain utilization targets.• Risk and Issue Management: Proactively identify, assess, and mitigate project risks and issues toprevent delivery delays or escalations.• Process and Quality Assurance: Ensure all engagements follow ServiceNow and organizationaldelivery methodologies, maintaining compliance with quality standards.• Customer Relationship Management: Foster long-term client relationships, identifyingopportunities for additional value and continued partnership.Experience and Qualifications: • IT Degree or relevant tertiary education in Computer Science• Minimum 5 years of project management experience, preferably in IT service management (ITSM), ITOM, HRSD, or related ServiceNow modules.• Proven track record managing medium to large-scale ServiceNow or IT transformation projectsacross multiple stakeholders.• Strong understanding of ITIL principles and ServiceNow delivery lifecycle.• Demonstrated experience in managing cross-functional teams and vendor coordination.• Proficiency in project management methodologies (Agile, Waterfall, or hybrid).• Excellent communication, negotiation, and presentation skills.• PMP, PRINCE2, or ServiceNow Project/Engagement Manager certification preferred.
-
Engagement Manager
2 days ago
Singapore POSITKA FSI PTE. LTD. Full timeEngagement Manager for IT project delivery Background Positka is a boutique consulting firm with blue chip multinational clients. Positka's client work is in the IT Consulting field, more specifically in the Cybersecurity domain. Besides Singapore, we have presence in India and the UK. Positka is seeking experienced individuals who will be responsible for...
-
Engagement Manager
6 hours ago
Singapore POSITKA FSI PTE. LTD. Full timeEngagement Manager for IT project delivery Background Positka is a boutique consulting firm with blue chip multinational clients. Positka's client work is in the IT Consulting field, more specifically in the Cybersecurity domain. Besides Singapore, we have presence in India and the UK.Positka is seeking experienced individuals who will be responsible for...
-
Engagement Manager
6 days ago
Singapore TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. Full time**Engagement Manager **Key Requirements** - Manage government engagement, strategize and execute marketing campaigns, and evaluate competitive advantages in a dynamic market. - Collaborate with product managers on multi-year go-to-market strategies and events to drive strategic opportunities and operational efficiency. - Own community growth and enhance...
-
Singapore Housing and Development Board Full time**What the role is** - As a member of HDB’s Strategic Communications & Engagement Group, you will be part of a dynamic team responsible for the development and implementation of communications and engagement (C&E) strategies to promote understanding of HDB’s policies and programmes. **What you will be working on** - Depending on your experience and...
-
Engagement Manager
2 days ago
Singapore POSITKA FSI PTE. LTD. Full time $120,000 - $200,000 per yearEngagement Manager for IT project deliveryBackgroundPositka is a boutique consulting firm with blue chip multinational clients. Positka's client work is in the IT Consulting field, more specifically in the Cybersecurity domain. Besides Singapore, we have presence in India and the UK.Positka is seeking experienced individuals who will be responsible for...
-
Associate Engagement Manager
3 days ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time**Job Scope** To support the Engagement Team on the following activities to achieve its product KPI and outcome. **Enterprise Appstore** **SharePoint Online (SPO)** - Assist to develop user guides such as onboarding guides and Product how-to guides - Develop SOP and governance for SPO to be used as Knowledge Management (KM) product - Assist to conduct...
-
Engagement Manager
3 days ago
Singapore Splunk Full timeJoin us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success....
-
Engagement Manager
3 days ago
Singapore ALTON AVIATION CONSULTANCY SINGAPORE PRIVATE LIMITED Full time**Responsibilities**: - Lead project teams to conduct market research and perform both quantitative and qualitative analysis - Engage with clients to gather, analyze, and interpret data in support of assessments - Develop analytical and financial models - Become expert on aviation industry issues across the full value chain - Present results of studies and...
-
Engagement Manager
1 week ago
Singapore LexisNexis Risk Solutions Full timeLexisNexis Risk Solutions is a global leader in risk management. We help businesses of all sizes grow and operate efficiently while protecting them from financial fraud and cyber threats. Our solutions are critical in areas like Anti-Money Laundering (AML), Fraud Prevention, and Identity Authentication. You'll play a key role in helping customers solve...
-
Engagement Manager
1 week ago
Singapore LNRS DATA SERVICES PTE. LTD. Full timeAbout the Business LexisNexis Risk Solutions is a global leader in risk management. We help businesses of all sizes grow and operate efficiently while protecting them from financial fraud and cyber threats. Our solutions are critical in areas like Anti-Money Laundering (AML), Fraud Prevention, and Identity Authentication. You'll play a key role in helping...
