Manager, InfoComm Infrastructure
7 days ago
The Manager, InfoComm Infrastructure plays a pivotal role in the planning, execution, and support of Microsoft 365 services and applications. This individual collaborates closely with IT professionals, stakeholders, and end-users to ensure seamless deployment, management, and utilization of Microsoft 365 solutions, thereby enhancing productivity, security, and compliance across NTU.
Key Responsibilities:- Microsoft 365 Deployments and Migrations: Plan, execute, and support Microsoft 365 deployments and migrations to meet business needs and organizational goals.
- Configuration and Management: Configure and manage Microsoft 365 services and applications, including SharePoint, Teams, Exchange, and Power BI to optimize their use.
- Troubleshooting and Support: Troubleshoot technical issues and provide timely support to end-users, ensuring minimal disruption to their work.
- Security and Compliance: Develop and implement security and compliance policies and procedures to meet regulatory requirements and maintain data integrity.
- User Adoption and Change Management: Develop and implement training and adoption programs to promote effective user adoption and change management within the organization.
- Usage Analysis and Recommendations: Analyze usage data and develop recommendations for improving the use of Microsoft 365 services and applications.
- Project Management: Manage complex projects with multiple stakeholders, timelines, and budgets, ensuring successful project delivery.
- Communication: Communicate effectively with end-users, IT professionals, and management to facilitate collaboration and ensure that everyone is informed and aligned.
- Education: Degree in Computer Science, Computer Engineering, Software Engineering or a related discipline.
- Experience: Minimum 8 years of experience in a similar role, with hands-on expertise in Microsoft 365 services and applications.
- Technical Knowledge: Strong technical knowledge of Microsoft 365 services and applications, including SharePoint, Teams, Exchange, and Power BI.
- Infrastructure Management: Proficiency in IT infrastructure management, security, and compliance.
- Project Management Methodologies: Familiarity with project management methodologies and best practices.
- Change Management Strategies: Expertise in change management and user adoption strategies.
- Microsoft 365 Services and Applications: Experience with deploying, migrating, and administering Microsoft 365 services and applications.
- Soft Skills: Strong problem-solving, analytical, communication, and project management skills are essential for this role.
Hiring Institution: NTU
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Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeIn this InfoComm Infrastructure Management Specialist role at NTU, you will be responsible for managing the planning, execution, and support of Microsoft 365 services and applications. Your primary goal will be to ensure seamless deployment, management, and utilization of Microsoft 365 solutions.Key Areas of Focus:Deployment Strategy: Develop a comprehensive...
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