
Digital Business Leader
4 days ago
Job Overview
We are seeking a seasoned Digital Business Leader to join our team. In this role, you will lead digital services in new business initiatives, develop and sustain strong working relationships with customers, and manage client escalations.
Key Responsibilities
- Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
- Provide Solution Consulting to Customers and give intelligent response.
- Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
- Manage client escalations and conflict resolution.
- Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Taking ownership of client needs/requests and facilitates their completion.
- Participation in key client meetings including status update meetings and presentation of project deliverables
- Delivers engaging, informative, well-organized presentations
Qualifications & Skills
- Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degree
- At least 1 year of experience in handling managing digital accounts and integrated digital projects.
- Able to handle multiple tasks/projects simultaneously
- Customer-oriented person with excellent communication skills, written and verbal
- Excellent at relationship building and interpersonal skills.
- Ability to maintain poise, confidence and professional disposition under high-pressure situations
- Candidates with no experience are welcomed
- Fluent in English and Mandarin
Benefits
- This is an opportunity to grow your career with us.
- You will have the chance to work with a talented team and contribute to exciting projects.
- Our company offers a collaborative and dynamic work environment.
About Us
Please visit our website for more information about our company.
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