Sales Associate

Join to apply for the
Sales Associate
role at
ZENITH Watches
Join to apply for the
Sales Associate
role at
ZENITH Watches
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Since its establishment in 1865, ZENITH became the first vertically integrated
Swiss watch manufacture
and remains today one of the very few true manufacturers producing 100% of its movements in-house. Well-known as the Master of Chronograph having launched in 1969 the very first automatic chronograph equipped with the famous El Primero movement, the brand continues to push the limits of precision with high frequency. Collaborating with many ambassadors worldwide, ZENITH continues to perpetuate the spirit of Time To Reach Your Star, accompanying those who dare to challenge themselves and reach new heights.
Today, ZENITH belongs to LVMH, the world largest luxury goods group.
Do you have a passion for storytelling, lifestyle and luxury? Then we look forward to hearing from you
Become part of our retail team in our
MBS Boutique in Singapore
as a full-time position reporting to the Boutique Manager.
ABOUT THE JOB:
Acting as a brand ambassador for ZENITH, you will be responsible for providing a personalized client experience, building strong client relationships, as well as meeting and exceeding sales targets.
SALES:
Drive Sales
to achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business
Provide an exceptional
customer service experience
by exceeding client expectations, demonstrating an excellent knowledge of the products as well as ZENITH history and heritage in accordance with ZENITH selling ceremony
Demonstrate a high standard of luxury service by actively listening to customers' needs and providing
tailored recommendations
Ensure full compliance to all retail
procedures and operational guidelines
CRM:
Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate
follow-up on all sales
or client requests
Capture new meaningful customer data according to ZENITH CRM tool to personalize communications, and deliver a
memorable shopping experience
Promote and actively
participate to events
Propose new ideas to attract new clients and
expand client book
BOUTIQUE HOUSEKEEPING
Ensure the boutique is consistently presented at the
highest standard
by overseeing the tidiness and cleanliness of all areas
Manage in-store ambiance that enhances the customer experience (music, drinks, ...)
Contribute to upholding
merchandising material
and products presentation in accordance with ZENITH standards
BE A TEAM PLAYER
Cultivate an environment of mutual
respect and teamwork
by consistently supporting your colleagues and collaborating harmoniously with all members of the team to achieve shared goals.
AD HOC ACTIVITIES
Provide assistance
with additional tasks and responsibilities as assigned by the Boutique Manager, demonstrating flexibility and support wherever needed.
EXPERIENCE & SKILLS:
At least 2 to 3 years of experience in luxury retail operations with a successful sales track record, luxury watch industry would be a plus
Sales acumen, results-driven, and "can do" attitude
Outstanding interpersonal and communication skills, both oral and written
Customer-oriented, and follow-up skills are essential
Team player, self-motivated with a positive and committed mindset
Presentable, mature and with high level of integrity, trust, and honesty
Punctual, timeline conscientious and eagerness to learn
Flexibility to work a retail schedule including evenings, weekends and holidays
Seniority level
Seniority level Associate
Employment type
Employment type Full-time
Job function
Industries Retail Luxury Goods and Jewelry
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