Operation Manager
1 week ago
Open 2 positions: Operation Manager (Japanese Native), Operation Officer (Japanese Speaking)Japanese Operations Manager Purpose of the role To manage the Visa Application Unit with overall responsibility of the unit's efficiency & productivity whilst ensuring compliance to all processes as per service Level Agreements. Role and Responsibilities The Manager Operations is responsible for leading and managing the Visa Application Centre (VAC) to ensure operational excellence, profitability, and compliance with service level agreements. This role oversees team productivity, customer satisfaction, and financial performance while maintaining strong relationships with diplomatic missions and ensuring adherence to ISO and organizational standards. Key responsibilities include managing budgets, mentoring staff, driving process improvements, and implementing new initiatives to enhance efficiency and service quality. Manage Visa Application Centre operations, ensuring efficiency, productivity, and SLA compliance. Drive unit profitability and meet EBIT, customer satisfaction, and VAS revenue targets. Build and maintain relationships with consulate officials and key stakeholders. Lead, mentor, and train staff to ensure high performance and process adherence. Implement process improvements, new initiatives, and ensure ISO & audit compliance. Oversee budget control, manpower planning, and overall resource management. Ensure data and physical security, safety, and adherence to company policies. Report operational performance, handle incidents, and promote continuous improvement culture. Qualifications: Bachelor's degree (Masters preferred)Native Japanese Speaker with Good English Communication 5-9 years of experience in handling teams and managing process in travel, tourism, hospitality or service industry is prefer, and lead a team of 18 members (Singaporean, Indian, and Japanese staff)Experience in a related or similar industry this role is management and coordination-focused, not technical. Strong leadership, people Management, communication, and operational management skills Able to liaise effectively with the Japanese Embassy in Singapore Adaptability and presence of mind to handle customer queries and complaints Ability to innovate and enhance procedures and methods to increase productivity & cost effectiveness Willing and able to relocate or based in Singapore Proficiency in MS Office #J-18808-Ljbffr
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Donor Coordinator
2 weeks ago
Singapore Operation Hope Foundation Full time**Company Description**: With nearly 20 years experience in Cambodia, OHF has a wealth of knowledge on how to manage and execute projects in developing countries. The challenges working in developing countries are many, ranging from the lack of trained staff to a lackadaisical attitude towards corruption. We have extensive operations in Cambodia with 35...
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Assistant Restaurant Manager
8 hours ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
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Assistant Restaurant Manager
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
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Assistant Restaurant Manager
6 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
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Office Administrator
1 week ago
Singapore Operation Mobilisation Singapore Ltd Full timeRoles and Responsibilities This role involves providing administrative and logistical support for OM Singapore's office functions and external events. Responsibilities Manage correspondence (phone calls, emails, letters, etc)Coordinate and upkeep the maintenance of the office including office purchases and contract renewals Offer hospitality services...
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Administrative Secretary
1 day ago
Singapore Horizon Storm Operation Pte. Ltd. Full timeJob Responsibilities - Assist administrator with the coordination and planning of a variety of specialized and responsible departmental and office activities and projects, as assigned. - Assist the administrator with preparing and accurately maintaining a variety of reports, handbooks, records, and files relating to office operations and activities,...
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Associate
5 days ago
Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full timeActis is a leading global investor in sustainable infrastructure. We deliver competitive returns for institutional investors and measurable positive impact for countries, cities, and communities in which we operate. Our global experience, operational know-how and strong culture allow us to create global sustainability leaders. Purpose of Role Working as a...
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Assistant Director of Food
2 weeks ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** The Assistant Director of Food & Beverage should contribute to and support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The incumbent must grow into the position of Food & Beverage Head of Department. **OVERALL...
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Chief Product Officer
2 weeks ago
Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full timeWe currently are looking for a Chief Product Officer appreciates the versatility and fast moving pace of a start-up environment. We are an early-stage start-up in stealth mode at the intersection of e-commerce and fintech founded by a team of INSEAD alumni and colleagues with private equity, management consulting, start-up, and operational experience. **The...
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Bartender
5 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. **OVERALL OBJECTIVES** The job of **Bartender **is...