Application Support Analyst | Software Analyst | Business Software Project | Up to 6k | 5 Days | Changi

4 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Application Support Analyst | Up to $6k | 5 Days | Changi
Mon - Fri, occasional weekend for system upgrade
Working Days :8.30 am pm
Salary $4000-$6000
Location : Changi South
Summary
The Application Support Analyst is responsible for the development, maintenance and support of applications for the enterprise delivered via the web, Internet and Intranet and/or client-server. The incumbent is responsible for applying best practices, architectures, and patterns, assists other developers in programming, and aids in planning, unit testing, and deploying applications.
Responsibilities

• Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for all applications

• Participates in the design, specification, maintenance and execution of testing new and changed functionality for medium to complex applications

• Write specifications for specific applications as requested by various business units.

• Updates system end-user and training documentation

• Provides second-level end-user support for our enterprise applications.

• Maintains business process procedures in conjunction with the process owners

• Resolves Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems

• Creates Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems

• Manage EDI projects with customers and global IT development team.

• Works closely with our global IT offices to resolve issues and manage deployments
Job Requirements

• Diploma/ Degree in Computer Science, Information System or related discipline

• 3 years or more of relevant experience with good exposure in systems design and application development.

• Excellent communication and documentation skills.
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R
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