DC Operations Shift Lead

21 hours ago

Singapore XCELLINK PTE. LTD. Full time

DC Operations Shift Lead
About the Role
We are seeking experienced DC Operations Shift Leads to join our team in managing mission-critical data centre operations. In this role, you will lead a shift team to ensure smooth and reliable operations, handle escalations, and uphold compliance standards across multiple sites.
Key Responsibilities
Lead and supervise the DC shift team to ensure seamless daily operations.
Allocate shift patterns, oversee handovers, and monitor task completion.
Manage escalations, liaise with stakeholders, and ensure SLA/KPI compliance.
Oversee incident management, ticketing, and service requests in line with SOPs.
Conduct routine DC operations, including rack/stack, cabling, equipment setup, and vendor management.
Drive onboarding, training, and competency reviews of shift members.
Maintain accurate documentation (SOPs, EOPs, escalation matrices, incident reports).
Represent the shift team during audits, reviews, and stakeholder meetings.
Collaborate closely with Operations, Facilities, Service Delivery, and Security teams.
Requirements
Minimum Diploma in IT, Engineering, or related field.
At least 3 years’ experience in a Data Centre environment, with 2 years in a team leadership role.
Strong leadership, analytical, and problem-solving skills.
Excellent communication and interpersonal skills; ability to draft SOPs, reports, and formal communications.
Proactive, with strong initiative in managing operations and incidents.
Ability to coach, mentor, and supervise effectively.
Willingness to work 12-hour rotating shifts (day and night).
What We Offer
Performance Bonus
Shift Allowance
Handphone Allowance
#J-18808-Ljbffr

  • DC Operations Shift Lead

    2 weeks ago

    Singapore XCELLINK PTE. LTD. Full time

    Roles & Responsibilities DC Operations Shift Lead About the Role We are seeking experienced DC Operations Shift Leads to join our team in managing mission-critical data centre operations. In this role, you will lead a shift team to ensure smooth and reliable operations, handle escalations, and uphold compliance standards across multiple sites. Key...

  • DC Operations Shift Lead

    2 weeks ago

    Singapore XCELLINK PTE. LTD. Full time

    Roles & ResponsibilitiesDC Operations Shift LeadAbout the RoleWe are seeking experienced DC Operations Shift Leads to join our team in managing mission-critical data centre operations. In this role, you will lead a shift team to ensure smooth and reliable operations, handle escalations, and uphold compliance standards across multiple sites.Key...

  • Dc Operator

    1 week ago

    Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full time

    We are hiring for Junior (2-3 years experience) with basic understanding of DC environment. but the individuals started their careers in technical support, network operations, and only basic ideas on the data center. The role will basically demand basic level of exp in DC & majority of the work would involve leveling the cables, rack & stack installation...

  • DC Shift Technician

    3 days ago

    Singapore JLL Full time

    Join to apply for the DC Shift Technician role at JLL . Responsibilities Lead a team of contractors or vendors and support in the daily data centre operations Perform data centre operations in terms of monitoring and management for infrastructure systems, DC environment and facilities Monitor critical facilities and infrastructure system alerts and perform...

  • DC Shift Technician

    5 days ago

    Singapore JLL Full time

    Join to apply for the DC Shift Technician role at JLL . Responsibilities Lead a team of contractors or vendors and support in the daily data centre operations Perform data centre operations in terms of monitoring and management for infrastructure systems, DC environment and facilities Monitor critical facilities and infrastructure system alerts and perform...

  • Operations Shift Lead Specialist

    1 week ago

    Singapore beBeeLeadership Full time $80,000 - $120,000

    Job Title: Operations Shift Lead SpecialistWe are seeking experienced operations shift leads to join our team in managing mission-critical data centre operations. In this role, you will lead a shift team to ensure smooth and reliable operations, handle escalations, and uphold compliance standards across multiple sites.About the Role:In this challenging role,...

  • Dc Operator

    1 week ago

    Singapore J P INFOTEC PTE. LTD. Full time

    DC Operator Current Scope 3) 24 Hours - 1st level Phone Assistance/Use MS Teams Screen sharing on Desktop Support for Internal Users (Singpost/Quantium Solutions) 4) 24 Hours - Ticketing System (Singpost/Quantium Solutions/Famous/Locka&Store) and Open Crisis Bridge 5) 24 Hours - ISHelpdesk - Support Hot line, Ticketing System for overseas Users (eg....

  • Senior Shift Technician

    3 days ago

    Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Duties & Responsibilities Operate and monitor the chemical plant’s Distributed Control System (DCS) to manage process parameters during startup, normal operations, and shutdown, ensuring safe and efficient performance. Follow established procedures such as Standard Operating Procedures (SOPs), Environmental, Health & Safety (EHS) regulations, and risk...

  • Dc Operator/ Data Centre Operator

    4 days ago

    Singapore ITCAN Pte Ltd Full time

    JD Batch Job monitoring and execution - Provide Operation support DC Operations 24x7 ( 12hrs shift) Perform request fulfilment to register customer request etc. Ad hoc Perform Weekly/Monthly refresh of the System (IPL) Prepare monthly DC Access report (RH / PDC / SDC) Execution and monitoring of Prod Batch Jobs / Safe envelopes Management Manage equipment...

  • 3rd Shift DC Associate

    7 days ago

    Singapore Advance Auto Parts Full time

    Join to apply for the 3rd Shift DC Associate role at Advance Auto Parts 1 week ago Be among the first 25 applicants Join to apply for the 3rd Shift DC Associate role at Advance Auto Parts Get AI-powered advice on this job and more exclusive features. Schedule - Sunday -Thursday 10pm to 6:30am*** Job DescriptionSchedule - Sunday -Thursday 10pm to...