Head of Operations

2 weeks ago

Singapore SG BASKETBALL PTE. LTD. Full time

We are seeking a dynamic and experienced Head of Operations to lead and oversee the execution of our basketball programs. This role will be responsible for management of approximately 25 coaching staff, venue coordination, basketball program delivery, and player and parent management. The ideal candidate will have a strong basketball coaching background, excellent communication skills, and the ability to navigate both local and international contexts.

2xSG is a management company which manages the largest basketball operations in Singapore. The company manages all of the assets of SG Basketball and FastBreak, including 50+ youth teams, adult leagues, a privately owned dedicated basketball training facility, the largest youth basketball league in Singapore and the largest youth basketball tournament in South East Asia.

Key Responsibilities:

  • HR & Coach Management:
  • Oversee coach scheduling and ensure efficient staffing.
  • Develop and implement coach training programs to maintain high coaching standards.
  • Identify and hire suitable coaching staff to best suit each business unit
  • Venue & Program Management:
  • Coordinate court bookings and ensure venues are efficiently managed.
  • Supervise the delivery of basketball programs, ensuring alignment with organizational goals.
  • Develop basketball systems and make strategic decisions on program structure.
  • Plan and implement program schedules.
  • Customer & Stakeholder Relations:
  • Maintain strong relationships with parents, players, schools, and international institutions.
  • Serve as the primary point of contact for both local and international schools.
  • Ensure excellent communication and program delivery for all stakeholders.

Core Competencies & Skills:

  • Extensive experience as a basketball coach with deep knowledge of the sport.
  • Strong organizational and communication skills.
  • Exceptional interpersonal skills, with a high level of emotional intelligence and empathy.
  • Ability to work effectively across local and international settings.
  • Strategic thinker with the ability to improve and innovate basketball programs.

Experience Requirements:

  • 10+ years of experience in basketball coaching, sports management, or operations.
  • Proven track record in managing other coaches, peers and stakeholders
  • Extensive experience as a basketball coach, with a deep understanding of player development, training methodologies, and program execution.
  • FIBA certification preferred
  • Experience within an educational context, including within international schools and / or experience within Asia / a multicultural setting preferable

Candidates with strong leadership qualities, deep coaching expertise, and a track record of operational success may be considered with less experience.

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