Service Delivery Engineer

1 day ago

Singapore P-Serv Pte Ltd Full time

Job Responsibilities:
Lead, deploy and support the Kubernetes deployment and configuration of enterprise applications at client sites or remotely
Ensure all components of the solution (software, infrastructure, network) are installed, tested, and operational according to client requirements
Collaborate with project managers, developers, and client stakeholders to plan and execute delivery activities
Troubleshoot and resolve application, infrastructure, and network issues during and post-deployment
Maintain detailed documentation of delivery processes, configurations, and client environments
Provide technical guidance and training to clients on application usage and best practices
Monitor application performance and ensure post-deployment stability and client satisfaction
Manage user accounts, permissions, and access rights within the delivered applications
Identify and work with developers to resolve Level 3 issues with developers
Participate in continuous improvement initiatives to enhance delivery processes and client experience
Ensure compliance with IT security policies and standards during delivery and support
Job Requirements:
Bachelor’s degree in IT, Computer Science, or related field
3-5 years experience doing
L2 and L3 support , to be able to troubleshoot root cause and follow through to resolve them
Development experience – Full stack developer with Golang experience
Experience delivering project and managing customer
Knowledge and troubleshooting skills in software applications, infrastructure, and networks
Experience with cloud platforms (AWS, Azure, Oracle Cloud Infrastructure)
Familiarity with containerization/orchestration
(Docker, Kubernetes)
Able to manage multiple projects and willing to travel for on-site deployments
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P-Serv Pte Ltd | EA License No: 90C3494 | EA Personnel No: R | EA Personnel Name: Sharmila Damodharan
You may also reach me at
for further information.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Industries
Human Resources Services
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