Principal Strategist, Inspire Value

2 days ago


Singapore SERVICENOW PTE. LTD. Full time
Job Description:
Customer Advisory
  • Engage executives to determine and manage custom industry-aligned digital and AI-enabled transformation advisory engagements at select customers, applying ServiceNow methodologies.
  • Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals, challenges, and especially where AI can complement automation and workflow optimization.
  • Document and present insights and recommended solutions to meet customer goals, highlighting opportunities for AI-driven productivity and service improvements.
  • Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action.
  • Communicate and advise in 1:1 and 1: many environments.

Sales and Customer Success Advisory
  • Work with sales and customer success to help determine


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